isolved Review
July 30, 2025

isolved Review

Nicole Mitchell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

TimeForce (legacy)

Modules Used

  • Human Resources
  • Payroll
  • Benefits Enrollment
  • Time and Attendance
  • Hire

Overall Satisfaction with isolved

We use isolved for pretty much everything from having employees apply to eventually leaving the organization in retirement. This system helps them to complete all of their new hire paperwork electronically, saves that into easily accessible files, complete their benefit paperwork each year, clock in/out on a daily basis, easily manage their paid time off. It is used every single day to help not only the HR team to be more efficient but our employees as well.

Pros

  • Very quick to assist with questions we might have.
  • Their platforms are user friendly and easy to use.
  • Constantly making updates and improvements.

Cons

  • Customization on the new employee paperwork screens would be nice.
  • Admin user over the phone is a little harder to use/access.
  • More customization on the analytics screen.
  • Time savings by not manually adding up paper time cards.
  • Reduced errors
  • Time savings by eliminating the need to file paper forms.
isolved is very quick to respond anytime we need support. They are also good at reaching out to other departments to assist if the first person cannot provide a solution. We've also been working with our service rep on a monthly basis to help with making some of our processes easier.
By utilizing different functions with isolved, it has saved all of us a lot of time with the tasks that were very manual before. This has allowed us more time to spend focusing on other more important tasks, that we did not have the time to do before. It has streamlined all of our roles.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

isolved really helps with making the employee experience better. Instead of having to log into multiple different accounts to take care of all of their HR/payroll needs, we can easily do that in one screen.

isolved Feature Ratings

8.6
Employee demographic data
8
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
9.0
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
6.0
Approval workflow
Not Rated
Balance details
9
Annual carry-forward and encashment
3
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
9.0
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Comments

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