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Jellyvision

Jellyvision

Overview

What is Jellyvision?

Introducing ALEX Benefits Counselor, a personalized benefits decision support tool offered by Jellyvision. According to the vendor, this solution is designed to assist employees in selecting suitable benefits for their unique needs. ALEX engages in one-on-one conversations with employees, gathering...

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Recent Reviews

TrustRadius Insights

Jellyvision is a valuable tool that helps convey benefits information and enable employees to make informed choices, even for large …
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Pricing

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What is Jellyvision?

Jellyvision offers a benefits administration and self-service solution for companies and employees, in ALEX, a tool providing one-on-one interaction with employees in taking information about employees’ family needs, chronic conditions, and more to deliver tailored advice.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Jellyvision demo

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Product Details

What is Jellyvision?

Introducing ALEX Benefits Counselor, a personalized benefits decision support tool offered by Jellyvision. According to the vendor, this solution is designed to assist employees in selecting suitable benefits for their unique needs. ALEX engages in one-on-one conversations with employees, gathering information about their healthcare requirements, financial situation, and family circumstances. Based on this data, ALEX delivers tailored advice to help employees make informed decisions about their benefits. ALEX Benefits Counselor is said to be suitable for companies of all sizes and is utilized by professionals in human resources, benefits consulting, healthcare, insurance, and financial services industries.

Key Features

Benefits Counselor: ALEX Benefits Counselor is a personalized enrollment support tool that engages in one-on-one conversations with employees to understand their unique healthcare needs, family situation, chronic conditions, and financial situation. It is claimed to deliver tailored advice to help employees make informed decisions about their benefits.

Ongoing Engagement: ALEX Benefits Counselor offers ongoing engagement features such as Chat, Smart Tips, and Reminders. According to the vendor, employees can interact with ALEX through Chat to ask questions about their benefits. Smart Tips provide information and guidance to make the most of their benefits. Reminders are said to help employees stay on track with important benefit-related deadlines and tasks.

Custom Solutions: ALEX Benefits Counselor allows organizations to capture employees' attention with benefits messages. It is claimed to help communicate benefits offerings effectively and engage employees with personalized and relevant information. According to the vendor, ALEX can be customized to align with an organization's branding and messaging, ensuring a consistent and cohesive benefits communication strategy.

ALEX Medicare: ALEX Medicare is a specialized version of ALEX Benefits Counselor designed to help individuals navigate the complexities of Medicare. It is said to provide personalized guidance and education about Medicare options, simplifying the enrollment process and ensuring individuals understand their coverage options and costs.

Integrations: ALEX Benefits Counselor can be seamlessly integrated with other systems and platforms to drive more engagement in money-saving programs throughout the year. According to the vendor, integrations with benefits administration systems allow employees to easily make elections based on their best-fit benefits choices. ALEX is said to provide a comprehensive benefits information hub with its integrations.

Jellyvision Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jellyvision is a valuable tool that helps convey benefits information and enable employees to make informed choices, even for large companies with limited resources. Users have reported positive feedback from employees and leaders, as the platform provides decision support tools for associates with new medical plan choices. This has resulted in improved engagement survey scores for benefits and reduced confusion among employees about their benefit plan selections.

Employees appreciate how Jellyvision navigates the confusing process of understanding benefits, providing uncomplicated explanations and humor that they enjoy. The platform serves as an extension of the benefits team, directing employees to the tool to ask questions and make decisions relevant to their benefits, saving time for HR staff. With Jellyvision, parents can make decisions on what benefits would suit them best and how they could maximize the offerings. The flexible options provided by Jellyvision give users lots of help to understand different options, resulting in employees feeling better about their benefits choices and happier with their company overall.

Easy-to-use interface: Users appreciate the interactive and simple-to-use interface of Jellyvision's software, which makes it easy to understand complicated and simple benefits. Several reviewers have mentioned that the humor incorporated into the software made it easier for employees to understand, making the benefits election process light-hearted and entertaining.

Helpful customer support: The reviewer was impressed with Jellyvision's support team and their review portal, Josef. They found it fantastic and appreciated how they continued to roll out new modules that were beneficial.

Clear explanation of benefit offerings: Some users liked how Jellyvision's software offered a detailed break-out of each benefit offering, providing just the right amount of information without using benefits speak. This allowed employees to get the information they needed to make their best benefit decisions anytime, anywhere.

Confusing Interface: Some users have found the user interface of Jellyvision to be confusing and difficult to navigate. This has caused frustration for several reviewers who feel that they waste time trying to figure out where certain options are located within the software.

Expensive Product: Several customers have expressed that while it is a helpful product, Jellyvision can be seen as expensive. The cost may not justify its value for some users, which could deter them from purchasing or continuing with the service.

Start Over Process: A common issue mentioned by several reviewers is having to start over if they idle too long or need to adjust their life situation. Users find this process frustrating since they need to re-enter all their information again, causing delays and inconvenience in completing their tasks on time.

Based on user reviews, here are the three most common recommendations:

  1. Utilize the resources provided by the sales and implementation team for better adaptability. Users suggest taking advantage of the support and guidance offered by the software's sales and implementation team. This assistance can help users navigate the software more effectively and ensure a smoother transition.

  2. Try a trial of the software to see if it fits with the workplace culture. Users recommend trying out the software during a trial period to assess its compatibility with the organization's specific needs and workplace culture. This allows users to evaluate its functionality and usability before committing to it.

  3. Don't skip the introduction to navigate the software better. Users advise against skipping or rushing through the initial introduction to the software. They believe that investing time in understanding the basics and features of the software will enable users to navigate it more efficiently, leading to a more productive user experience.

These recommendations emphasize the importance of seeking support from the implementation team, evaluating compatibility during a trial period, and taking time to learn how to use the software effectively from the start.

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