Litmos Reviews and Ratings

Rating: 7.4 out of 10

Score

7.4 out of 10

Community insights

TrustRadius Insights for Litmos are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users have praised Litmos for its user-friendly interface, making navigation and understanding easy for both learners and administrators. The intuitive design has contributed to a seamless learning experience, with users expressing that it enhances engagement and overall satisfaction with the platform.

Automation of User Creation and Assignments: Some users have appreciated the ability to automate user creation and assignments within Litmos, simplifying processes and saving time significantly. This automation feature streamlines administrative tasks efficiently, allowing organizations to onboard new users swiftly without manual intervention.

Valuable Customer Support: Users highly value the customer support provided by Litmos, mentioning the responsiveness and helpfulness of the support team in resolving queries promptly. The dedicated customer support enhances overall user satisfaction with the platform by ensuring quick resolution of issues and effective guidance for optimal use of Litmos features.

Reviews

158 Reviews

Easily customizable solution

Rating: 7 out of 10

Incentivized

May 12, 2025

Use Cases and Deployment Scope

We use Litmos to deliver online training content to about 2,000 remote employees. Litmos allows us to ensure each employee remains compliant for essential security and HR related trainings. They also use it to complete trainings about client info, quality skills, and soft/sales skills to ensure they are successful.

Pros

Ease of building courses
Ease of building teams and limiting access to content based on their assigned team
Learner interface and content search

Cons

Reporting Engine access for Team Leader/ Team Admins
Ability to lock the esignature module upon completion
Admin Reporting to see history for module uploads

Likelihood to Recommend

Litmos does a great job at providing robust reporting to site owners and site admins. It makes it easy to deliver content to employees and make sure they are staying compliant. It works great for remote and phone center employees where they have constant access to a pc and can easily complete trainings.

Carly Shumaker

Training Developer in Human Resources at InfoCision Management Corporation (1001-5000 employees)

Vetted Review

7 years of experience

NAVBLUE Leverages Litmos to Build a Scalable Learning Culture

Rating: 9 out of 10

Incentivized

May 5, 2025

Use Cases and Deployment Scope

NAVBLUE employs 500 employees spread across the world, with offices in Canada, France, Poland, Singapore, Thailand, the UK, and the US, as well as representatives in several other countries across the globe. Being a large company in a heavily regulated and ever-changing industry, NAVBLUE needed a way to train our customers on proprietary products, train our employees, and create a learning culture, for this, we turned to Litmos. NAVBLUE knew we had to revolutionize our training strategy if we wanted to keep growing and driving customer retention. Enter the NAVBLUE Academy (NBA) training team of Instructional Designers who implemented the Litmos learning management system (LMS). The main audience for NAVBLUE Academy training content is our customers, who are global airlines. Secondary audiences include all NAVBLUE employees who need access to all the content available to NAVBLUE customers. Accessing NAVBLUE Academy allows employees to see how our customers are trained and assist those customers in learning more about the NAVBLUE products.

Pros

User-friendly UI for learners
Very easy to administer even for first-time Litmos MS administrators
Pricing-structure is based on number of unique logins vs people registered in the Litmos MS.

Cons

Inability to make bulk edits to multiple courses at once.
Reporting - the reporting engine is still clunky.
Customer support - we have experienced struggles getting them to join us on a call.

Likelihood to Recommend

With the number of users we have in the Litmos LMS (50K+) and the current pricing structure, it supports most of the requests for access from our customers. The UI is very user-friendly and therefore we don't get many questions about how to do something in the Litmos LMS, from our learners/customers.

Erica Marten

Head of Customer Training at NAVBLUE, an Airbus Company (201-500 employees)

Vetted Review

7 years of experience

Litmos Review

Rating: 10 out of 10

Incentivized

May 5, 2025

Use Cases and Deployment Scope

We use Litmos to house all of our eLearning courses and track course completion/mastery.

Pros

Reporting
Facilitate eLearning content
Tracking completion
Allowing users to self-enroll in courses

Cons

Allow courses to be manually marked complete for multiple people at the same time.
Add completion dates to reports.
Add a field to mark courses as mandatory on reports.

Likelihood to Recommend

Litmos is user friendly for content developers and learners. The dojo courses are extremely helpful to learn how to is it. We have linked to external courses as well as uploaded our own developed courses and Litmos works great for both types of courses.

Verified User

Vice-President in Corporate (201-500 employees)

Vetted Review

8 years of experience

Litmos Review

Rating: 9 out of 10

Incentivized

May 5, 2025

Use Cases and Deployment Scope

Litmos is our main learning platform for ensuring consistent training is delivered to all our teams across the UK. We use this from Day 1 induction to ongoing development and refresher training for our exisiting teams.

Pros

Engaging Content
Support from CSM
Easy to navigate
regular updates to governance and legislation on training

Cons

Faster response times from support
When using the ideas portal they should provide updates no just planning 3 years later
amend security roles for job roles so there is more flexibility without having to use Admin

Likelihood to Recommend

Provides a wide range of courses that are generic and suit our industry.

Timings of webinars etc always at end of the business day for customers in the UK, more flex on this

Verified User

Manager in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

Litmos Review

Rating: 9 out of 10

Incentivized

May 5, 2025

Use Cases and Deployment Scope

We currently use Litmos as our main learning platform for our organisation - every member of staff within our organisation uses Litmos to complete their compliance courses, competencies as well as any additional learning to support their role. We schedule monthly reports via Litmos as our bonus scheme is lead by the completion of compliance modules by our staff.

Pros

Incredibly easy to navigate for both users and account owners
Continual updates such as AI
Detailed support from CSM

Cons

Further detailed support from customer support team (raising tickets) - this has improved over the last month, but could continue to develop.
Timings of Webinars to suit UK customer base

Likelihood to Recommend

- Excellent interface

- Easy to navigate

- AI functionality

- Relatively to report on compliance/course completion

Sometimes it can be difficult to find solutions to functionalities that you aren't aware of as a UK customer - i.e sending emails as English (US) instead of UK, it can hinder when we are creating/sending emails to delegates for our courses.

Amy Hewitson-Collett

Learning & Development Specialist in Human Resources at MERKUR UK (1001-5000 employees)

Vetted Review

1 year of experience

Litmos is for life not just a fiscal year

Rating: 10 out of 10

Incentivized

May 5, 2025

Use Cases and Deployment Scope

We are a large multi-site, national operator in a highly compliance-driven sector. We required a solution to design, deploy and track large volume digital education across our workforce. Through the Litmos platform we have been able to meet and exceed this ask in a way that doesn't just tick a box but drives engagement and personal development.

Pros

Fantastic UX
Intuitive, native elearning development
Good quality courseware that uses humour effectively and when appropriate

Cons

Some aspects of learner navigation could improve
Reporting module could improve with additional complexity
Search function for course library could provide additional filters for ease

Likelihood to Recommend

The customer service on display at Litmos is exemplary and a significant part of why we love the platform. The ongoing releases of new content ensure learning is up to date and continuously improving. The ability to create different branded instances is a real win for group businesses or businesses with sub-brands.

James Duncan

Head of People in Human Resources at Fusion (1001-5000 employees)

Vetted Review

9 years of experience

View profile

Litmos review from [...]

Rating: 9 out of 10

Incentivized

May 1, 2025

Use Cases and Deployment Scope

At LegalNurse.com we deliver self-paced online education to Registered Nurses. We use Litmos to deliver the courses to our customers and to track their progress. We have used Litmos for at least 10 years, and it has been a very reliable platform for us. Litmos is mission-critical for my company, because we can't generate any revenue without it!

Pros

It is a very reliable platform. Uptime is excellent.
We can customize it to look like we developed it in house.
Our users find it easy to navigate.
We were able to create an automated interface between Litmos and our CRM system using the Litmos API.

Cons

The API documentation was sometimes a bit difficult for my CRM developers to follow.
When they were part of SAP I felt that this product and it's customers weren't really big enough to matter to the giant corporate parent (but that is resolved now.)
I wish I could pay by the month instead of annually.

Likelihood to Recommend

I believe that most Litmos users are focused on internal training applications, and I believe the product is well suited for that.

Back when we started using Litmos it did not have an integrated shopping cart of way to pay for things. That was fine for us since we did not need Litmos to do that anyway. But recently I know they have built an integrated payment processing capability.

Tate Garrett

President / Owner in Corporate at LegalNurse.com (1-10 employees)

Vetted Review

10 years of experience

View profile

Great Option for LMS

Rating: 10 out of 10

Incentivized

May 1, 2025

Use Cases and Deployment Scope

We use Litmos for all of our company training. Litmos gives us a way to deliver eLearning, whether it's a SCORM file, video, assessment, memo, etc. to our entire staff quickly and easily. All reporting is tracked inside of Litmos so we know who completed courses and who still needs to take them.

Pros

Houses all training types in one place
Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
Gives us access to reporting to show what courses have been completed and which ones still need done

Cons

Quick reports don't let us utilize our custom fields when filtering results. It would be helpful to be able to use a quick report, but filter the report using our custom fields.
It would be great to be able to drill down on quick assessment reports. In the area where you see the graph of what questions were correct and which were missed, being able to click on the most missed questions and drill down would be helpful.
The eSignature feature needs the ability to lock people out like an assessment does. Once someone eSigns, there should be no way they can go back in and either re-sign or delete their signature by simply starting over, unless an admin gives permission. Currently, the functionality does not let us lock an eSignature like we can an assessment.

Likelihood to Recommend

For us, Litmos does what we need it to do. It houses all of our training in one place and allows us to send it out to our entire staff quickly and easily.

The only area we really struggle is with eSignatures. We use this feature for memos, but instead of using the actual eSignature, we use an assessment because it gives us the ability to lock it after one attempt so that someone doesn't log back in and show that it's no longer signed.

Michelle Phillips

Manager of Skills Development in Corporate at InfoCision (1001-5000 employees)

Vetted Review

7 years of experience

Litmos Review.

Rating: 9 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

We use Litmos as our Learning Management System (LMS) for mandatory training and bespoke sessions, which we create and add to the system.

Pros

Good reporting suite.
Allows us to send content to right people and right time.
Good range of courses.

Cons

Should support people more with onboarding.
Litmos Dojo not for everyone, remember learning styles.
Reporting is great when you know how, and I feel this should be covered with clients as part of onboarding.

Likelihood to Recommend

Our representative has conducted a health check with us, and this has been a great use of our time, as he has been very helpful and flexible with us.

Verified User

Manager in Human Resources (201-500 employees)

Vetted Review

8 years of experience

Litmos Review

Rating: 7 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

We use Litmos as our internal and external LMS for our software company. It allows us to keep content in place and publish relevant content to our customers. We also allow our customers to create their own content via Content Author, which is a big draw. Internally, we also use Learning Paths to create training plans for new hires.

Pros

Allows you to upload as much content as you'd like.
Provides the ability to create content within the platform itself.

Cons

The reports are not very user friendly. Customers are always struggling to get what they need from the pre-made reports as well as the Report Engine.
The ILT is a bit clunky, and makes it difficult for users to create classes for their learners to sign up for.

Likelihood to Recommend

Litmos is great for creating a library of content including videos, quizzes, etc. We currently do not use it for content creation or live classes externally because it doesn't have all the features we need.

Verified User

Administrator in Information Technology (501-1000 employees)

Vetted Review

2 years of experience

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Reviews and Ratings

Great Option for LMS

Rating: 10 out of 10

Incentivized

May 1, 2025

Use Cases and Deployment Scope

Pros

Houses all training types in one place
Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
Gives us access to reporting to show what courses have been completed and which ones still need done

Cons

Quick reports don't let us utilize our custom fields when filtering results. It would be helpful to be able to use a quick report, but filter the report using our custom fields.
It would be great to be able to drill down on quick assessment reports. In the area where you see the graph of what questions were correct and which were missed, being able to click on the most missed questions and drill down would be helpful.
The eSignature feature needs the ability to lock people out like an assessment does. Once someone eSigns, there should be no way they can go back in and either re-sign or delete their signature by simply starting over, unless an admin gives permission. Currently, the functionality does not let us lock an eSignature like we can an assessment.

Likelihood to Recommend

For us, Litmos does what we need it to do. It houses all of our training in one place and allows us to send it out to our entire staff quickly and easily.

Michelle Phillips

Manager of Skills Development in Corporate at InfoCision (1001-5000 employees)

Vetted Review

7 years of experience