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Maestro PMS solves a variety of business problems for modern hotels looking for a streamlined approach to property management. It is used …
Overview
What is Maestro PMS?
Maestro PMS headquartered in Markham offers hotels, luxury resorts, condo hotels, conference centers and multi-property groups the flexibility of 20+ integrated modules centralized on a single image database.
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What is Maestro PMS?
Maestro PMS headquartered in Markham offers hotels, luxury resorts, condo hotels, conference centers and multi-property groups the flexibility of 20+ integrated modules centralized on a single image database.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Maestro PMS – Unparalleled Hospitality Solutions
YouTube
Product Details
- About
- Tech Details
What is Maestro PMS?
Maestro PMS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Maestro PMS solves a variety of business problems for modern hotels looking for a streamlined approach to property management. It is used to keep information about each residence, reservation, and guest in one place, making it easy to manage daily tasks. The customizable reporting options simplify billing and night audits, and the software provides a simple overview of front office operations and is helpful for day-to-day processes.
According to users, Maestro PMS greatly improves daily operations while also being thorough enough to help avoid errors. In the event of an error, it is easy to retrace steps and fix the issue. This reliability makes the software an essential component of linking all hotel operations into one system. Additionally, it provides daily revenue reporting and a smoother night audit process.
Users also report that Maestro PMS is helpful for sales and catering of meetings and events as it simplifies scheduling and tracking activities. It can even be used to drive traffic to the website, making it ideal for small or large hotels that need an easy-to-use system to manage their properties. However, some users do express a preference for Excel for certain processes despite recognizing the usefulness of the software overall in their day-to-day work.
Efficient System: Reviewers have consistently praised Maestro PMS for its efficiency and speed. The system's simple interface makes it easy to use and understand, allowing users to complete tasks quickly and without hassle. Many reviewers appreciate the prompts provided by the software, which help prevent errors and make it a great learning experience for beginners.
Thorough Hotel Management: According to multiple reviewers, Maestro PMS is a comprehensive hotel management system that links all operations in one place. This feature provides real-time updates on website bookings, control over rates and availability, as well as integration of notes into the system with ease. Customers enjoy being able to manually adjust folios while having access to accounting capabilities such as putting through payments directly within the program.
Event Planning Capabilities: Several users found Maestro PMS particularly helpful for events and sales at their hotels due to its ability to input food & beverage requirements, setup special items like linens & fees, create contracts & invoices with ease via BEOs (Banquet Event Orders).
Confusing Interface: Some users have reported that Maestro PMS has a confusing interface, making it difficult to navigate through the software. Reviewers found the user interface not intuitive and some features cannot be disabled, which adds unnecessary complexity.
Program Glitches: Several reviewers have pointed out that there are program glitches with Maestro PMS. They stated that random errors were experienced while using the software, and customer support was unable to fix them. This can lead to frustration for users who rely on smooth functioning of the system.
Slow System: A few reviewers complained about slow performance in Maestro PMS. Some tasks such as assigning rooms take too long to complete, causing delays in check-ins and other transactions. The sluggishness of the system can also make navigation difficult when viewing lists of items without proper scrolling options, adding an extra layer of difficulty for users trying to access information quickly.