brightfinFormerly MobiChord + Mobile Solutions + visage
Overview
What is brightfin?
brightfin, formed from the merger of MobiChord, Mobile Solutions, and visage, is a provider of Technology Expense Management software and services with apps built on the ServiceNow Platform. brightfin offers the following applications.Mobile ManagementTelecom Expense Management (Voice & Network)Cloud Expense…
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Product Details
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- Tech Details
What is brightfin?
brightfin, formed from the merger of MobiChord, Mobile Solutions, and visage, is a provider of Technology Expense Management software and services with apps built on the ServiceNow Platform. brightfin offers the following applications.
- Mobile Management
- Telecom Expense Management (Voice & Network)
- Cloud Expense Management
With brightfin and technology expense management on ServiceNow*, the vendor states customers will proactively preserve and generate budget, become more productive, and get full visibility into IT expenses.
*Being a ServiceNow customer is not required to work with brightfin.
brightfin Features
- Supported: Mobile Management on ServiceNow
- Supported: Telecom Expense Management on ServiceNow
- Supported: Cloud Cost Management on ServiceNow
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brightfin Integrations
brightfin Competitors
brightfin Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Supported Languages | Any |
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Visage's MobilityCentral software offers a range of valuable use cases for users. One key feature is its ability to save users money on data usage by effectively monitoring and tracking data plans. By providing comprehensive reporting and cost breakdowns, the software helps users easily manage expenses and identify unnecessary services or charges. The software also streamlines the management of telecom expenses, allowing users to be more hands-off while still gaining quick insights into account utilization. This not only lowers monthly cellular costs but also improves the overall efficiency of expense management.
Another important use case of MobilityCentral is its capability to optimize wireless plans and contracts with phone providers. Users can combine cell phone lines and manage contracts more effectively, resulting in reduced cost per line and a more efficient fight against carriers. The software's reliable performance ensures that unnecessary charges, inactive lines, and unused wireless devices are easily identified and eliminated.
Additionally, Visage's software simplifies various phone-related tasks. Users appreciate the ease of processing tickets for activations and suspensions. It also empowers employees by allowing them to submit requests themselves, enabling proper cost allocation of wireless devices. Moreover, the software provides helpful customer support and regular updates on features that enhance users' experience.
Overall, Visage's MobilityCentral software proves to be an asset in managing and optimizing mobility spending. Its outstanding reporting features, ease of use, and excellent customer support contribute to significant time savings in data analysis compared to manual processes. Whether it's reducing costs, monitoring spending and usage, or offering visibility and control over mobile numbers, this product meets various business needs with efficiency and effectiveness.
Direct Communication and Helpful Meetings: Many users have found the direct communication and meetings with Sunny and the Client Delivery managers to be helpful, making the Holt environment amazing.
Intuitive and Amazing Platform: Users love the intuitive and amazing platform provided by Brightfin. They appreciate its user-friendly interface, which allows for detailed reports, easy ordering of phones and services, as well as customization options.
Efficient Audits: Several users think audits are a breeze to accomplish with Brightfin's capabilities as a one-stop shop for billing and review. This feature saves time and effort by providing clear reported data that helps companies manage their wireless accounts better than working directly with carriers.
Duplicate Orders: Some users have experienced the issue of receiving duplicate orders, which has caused inconvenience as they had to go through the process of returning the extra phones multiple times.
Lack of Employee Names on Packaging: Users have expressed frustration with the absence of employee names on the box or packing slip. This makes it challenging for them to identify which order belongs to whom, leading to potential confusion and delays in distribution.
Website Navigation Issues: Navigating the webpage can be frustrating, especially when trying to go back to a filtered list of lines. Some users have found it difficult to easily return to their desired section after applying filters, resulting in wasted time and inefficiency in their workflow.
Users frequently recommend BrightFin for managing phone assets and suggest seeking their assistance. They mention that BrightFin is particularly beneficial for businesses with over 200 mobile devices or lines. Customers also recommend trying BrightFin for efficient cost cutting and reporting. They advise against self-managing cellular accounts and acknowledge that while BrightFin is continuously improving, it has great potential. Overall, users find value in using BrightFin as a tool to manage their phone assets effectively while optimizing costs and improving reporting capabilities.