Nintex docgen review.
Use Cases and Deployment Scope
We are using the docgen api to enable our customers to use a document automation workflow. Our customers are lawyers from various law firms in the U.S., and they are heavily involved with generating new documents in their daily lives. Using our Clio’s vast data within the law firm and using Nintex’s docgen api, we’ve been able to let the lawyers create automated docgen in different file extensions
Pros
- Customer support response speed.
- Point of contacts.
Cons
- Docgen api maintainability is quite low priority than other features.
- Performance could see some improvements.
- Giving more descriptive error messages for api users could be handy for developers.
Likelihood to Recommend
Nintex does a nice job enabling document automation workflow quite fast and nicely. However, the security part of the api is always in question. Nintex uses the third-party docgen api itself, which could pose a client data sensitivity breach. Hopefully, the developers get more clarity on how the team is handling the PII in the near future
