Nintex Reviews & Insights

Score8.1 out of 10

530 Reviews and Ratings

Overview

Synthesised from 20 reviews | Last Published July 1, 2026

In TrustRadius reviews, Nintex is primarily utilized by organizations to address business problems related to process inefficiencies and the need for automation, often integrated within SharePoint environments. Reviewers widely leverage it as a workflow automation tool, streamlining operations across various departments, and also for process mapping and documentation. Its low-code/no-code functionality and robust integration with SharePoint are frequently cited as enabling diverse business processes.

While reviewers frequently report significant time savings and improved process efficiency, concerns persist regarding integrations and compatibility, which 35% of reviewers cited as an area for improvement. The user interface and design also receive feedback for modernization. Overall, Nintex is generally seen as a valuable tool for process automation, though its full potential can be impacted by cost considerations and user adoption challenges.

Pros

Low-code/no-code workflow design for business users
Robust integration with SharePoint for enhanced workflows
Automated generation of process documentation and diagrams
Effective management and automation of internal approval processes
Responsive and knowledgeable customer support

Cons

Challenges with integrations and compatibility beyond the Microsoft ecosystem
User interface and design require modernization for improved intuitiveness
Performance and scalability issues, particularly with complex workflows
Concerns regarding cost and pricing compared to alternative solutions
Unclear error handling and less descriptive messages for troubleshooting

Read Full Review Insights

View All Reviews

Nintex Reviews

300 Reviews

Great for Scaling Outreach Workflows Limited for Deep Customization.

Rating: 8 out of 10

Incentivized

February 18, 2026

Use Cases and Deployment Scope

I’m using it to create workflows and automate my fundraising outreach. I really like how they stay up to date by integrating AI solutions into their platform, with a wide variety of options. There are also many tools you can use to build or generate AI-powered workflows. I’m using it for fundraising: I have a Google Sheet, and I want to send a personalized email to each contact.

Pros

Workflow automation without heavy coding.
Easy to create approvals chains with rules.
You can collect data via forms and immediately run automated workflows on top of it.

Cons

More templates.
Error visibility should be clearer.
no limits for datasets, even larger data are accepted.
More onboarding tutorial.

Likelihood to Recommend

We use Nintex to automate fundraising outreach at scale. It helps us send personalized emails to a large contact list, and we’d also like to automate follow-ups when there’s no reply. If you need highly customized solutions or clean, fully controllable code, I wouldn’t recommend Nintex. It has many features, but it’s not the same as building your own system from scratch. That said, it can save a lot of time for standard automation workflows.

Verified User

Manager in Corporate (1-10 employees)

Vetted Review

Nintex docgen review.

Rating: 8 out of 10

Incentivized

October 14, 2025

Use Cases and Deployment Scope

We are using the docgen api to enable our customers to use a document automation workflow. Our customers are lawyers from various law firms in the U.S., and they are heavily involved with generating new documents in their daily lives. Using our Clio’s vast data within the law firm and using Nintex’s docgen api, we’ve been able to let the lawyers create automated docgen in different file extensions

Pros

Customer support response speed.
Point of contacts.

Cons

Docgen api maintainability is quite low priority than other features.
Performance could see some improvements.
Giving more descriptive error messages for api users could be handy for developers.

Likelihood to Recommend

Nintex does a nice job enabling document automation workflow quite fast and nicely. However, the security part of the api is always in question. Nintex uses the third-party docgen api itself, which could pose a client data sensitivity breach. Hopefully, the developers get more clarity on how the team is handling the PII in the near future

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

4 years of experience

Nintex Process Manager Review.

Rating: 9 out of 10

Incentivized

October 13, 2025

Use Cases and Deployment Scope

My organization uses Nintex to map business processes and improve them. This addresses the business problem of incomplete documentation and helps with transitioning responsibilities when people switch roles or a new person joins the organization. For the scope of our use of Process Manager, we try to focus mainly on interdepartmental processes, as Process Manager is designed for these.

Pros

Automatically generates swimlane diagrams for processes with multiple actors.
Provides automatic reminders to review process documentation on a predetermined schedule.
Allows for the easy transfer of all processes attached to a specific user, facilitating easy reassignment.

Cons

If you are creating a process with parallel subprocesses, there's no way to see, in a single view in Nintex, all the steps for the subprocesses. You have to view each sub-process in its own view, so it's hard to see what's going on at a high level.
There isn't an easy way to filter the processes by another user (not yourself) in Nintex. There is a report that shows processes and objects by user, but that's not as convenient. This is something that I've seen in other tools (OpenPages by IBM) so I am surprised that it is missing.
Nintex doesn't really have a way to capture iterative processes (which we have a lot of). It's designed for linear processes.

Likelihood to Recommend

Nintex works well for linear processes that have multiple players. It's helpful to capture the triggers for why a process begins and the outputs it creates. It does have a way to link subprocesses. It's not as helpful for processes that are done by a single user (SOPs seem to work better for this) or iterative processes.

Verified User

Analyst (51-200 employees)

Vetted Review

2 years of experience

Easy to use Workflow Automation Software for SharePoint

Rating: 9 out of 10

Incentivized

October 13, 2025

Use Cases and Deployment Scope

We use Nintex Forms and Workflows in our on-premise SharePoint environment. It has helped unlock additional capabilities that the out-of-the-box workflow features in SharePoint simply does not have. It helps with our approval process, allows us to create complex workflows, allows us to create user-friendly forms, and the entire company can benefit from these enhancements. The user-friendly and visual nature of the workflow and form designers allows even users with minimal SharePoint knowledge the ability to create complex workflows to meet their needs.

Pros

LazyApproval emails in workflows allow users the ability to approve actions via email.
Unlocks additional workflow features that are severely lacking or missing in the OOTB version SharePoint.
Workflow Designer is very good at giving users a visual representation of their workflows. It is very user-friendly.
Customer service is very good. The turnaround time is fast and they are knowledgeable and offer detailed solutions.

Cons

Software updates are sometimes problematic. Their updater does not work well in our environment and therefore we need to manually remove everything and re-install.
Updates to their software seems to occur quarterly therefore your SharePoint server updates become outdated while you wait for Nintex to update their software to work with the latest CUs from Microsoft.

Likelihood to Recommend

Nintex has been great in an on-premise SharePoint environment. We assume it would be equally as good in the cloud. Nintex has been crutial to our business as users are able to approve workflows on their mobile devices through LazyApprovals without needing to access SharePoint on their phone or go to a computer. The user-friendly and visual nature of the workflow and form designers allows even users with minimal SharePoint knowledge the ability to create complex workflows and design custom forms to meet their needs.

Verified User

Analyst in Information Technology (201-500 employees)

Vetted Review

5 years of experience

Nintex Review - 1010

Rating: 10 out of 10

Incentivized

October 13, 2025

Use Cases and Deployment Scope

Our company uses Nintex as a platform for intake forms and workflow automations to increase efficiency and tracking across multiple departments within our organization, primarily in our SharePoint environment. With dynamic controls, the ability to create and recall variables from different sources, and rules to perform unique functionality, it is far superior to the default SharePoint list form.

Pros

Customer service is wonderful.
Resource materials are easy to find.
Insights into forms and workflows for reporting.
Allows unique low-code functionality where needed.

Cons

Ability to insert form variables from the designer tab.
Possibly create features in responsive forms similar to app components.

Likelihood to Recommend

Nintex is well-suited for our SharePoint lists as it provides a more user-friendly intake form and has the look and feel of a professional form based on standard practices within our department. It is not currently able to be used in document libraries, so I believe that if it could be in the future, there would be a place to attach documents and then have additional fields for inputting metadata into columns in the library.

Verified User

Administrator in Information Technology (10,001+ employees)

Vetted Review

1 year of experience

Streamlining Business Processes with Nintex Efficient Scalable and User-Friendly.

Rating: 6 out of 10

Incentivized

October 12, 2025

Use Cases and Deployment Scope

Nintex Workflow is a powerful automation tool that streamlines business processes directly within SharePoint. We use it to manage documents efficiently, ensuring smooth approvals and version control. For contracts, Nintex helps automate reviews, signatures, and compliance tracking. In HR, it streamlines tasks such as onboarding, leave requests, and employee records. It also supports order management by automating requests, approvals, and notifications.

Pros

Contracts approvals.
Documents approvals.
Expenses approvals.
Mileage approvals.

Cons

User Interface Complexity – Some workflows can become difficult to manage or troubleshoot, especially for non-technical users, so a more intuitive design experience would help.
Performance at Scale – Large or complex workflows can slow down execution; optimizing speed and scalability improves reliability.
Integration Flexibility – While it works well in SharePoint, expanding seamless integration with more third-party applications and modern cloud tools would enhance its usefulness.

Likelihood to Recommend

Nintex is still the best Workflow designer, especially on-premises.

Aftab Ahmad

Azure, Power Platform & SharePoint Architect in Professional Services at TrueTech ApS (1-10 employees)

Vetted Review

2011 years of experience

View profile

Nintex RPA Bot is a game changer.

Rating: 10 out of 10

Incentivized

October 12, 2025

Use Cases and Deployment Scope

We love using the software for building bots and automating various processes. Thanks to this software, we have saved hundreds of hours every day! We have numerous repetitive tasks in our operations, compliance, and IT departments, which run on a daily, weekly, and monthly basis. Without the RPA bot software, we would be significantly behind schedule. We were able to downsize or not backfill jobs that were lost because we could automate certain tasks, allowing others to absorb the workload. Plus, there is a community where you can get advice on fixing issues with your bot software. If you get stuck again, simply use the select tool to point to exactly what you are trying to grab. Again, it is super helpful, and it saves time and resources, allowing us to more effectively focus on our work. We don't have to waste time gathering data. We can make quick decisions and then use the saved time to increase our workload. I can not recommend this enough. I love the software and hope my work never gets rid of it.

Pros

RPA Bot.
Automation
Community
Support

Cons

More options in bot software.
Ability to add code.
More compatibility with commercial software.

Likelihood to Recommend

It is great in compliance, for example. We use it to build spreadsheets and pull data. We also have the capability to create reports, which are then sent out to managers and upper management on a regular schedule. This allows us to focus on our reviews rather than gathering the information we need.

Verified User

Administrator in Finance and Accounting (501-1000 employees)

Vetted Review

4 years of experience

It can be better.

Rating: 6 out of 10

Incentivized

October 12, 2025

Use Cases and Deployment Scope

Process Manager- helps build process knowledge, with change management, project implementation, and conversations about behavioral changes and automations.

Pros

It is a community of enthusiasts.
Switched on ethos.
David vs the giant?

Cons

The onboarding support that won me over with Promapp/process manager is much less effective.
I have not been contacted by anyone from Nintex about how Promapp is going.
We actually need support/advice, but I'm not sure who to contact.
The value for money is diminishing.

Likelihood to Recommend

I cannot find reasons why I need to hold the same opinion I had when Promapp was adopted, but I am persevering and hope that something good could come out of this.

Verified User

Executive in Finance and Accounting (51-200 employees)

Vetted Review

10 years of experience

Nintex is a good choice but ...

Rating: 5 out of 10

Incentivized

October 11, 2025

Use Cases and Deployment Scope

Nintex is used to design workflows for approval processes. As an example, consider a purchase process where each step must be approved by different managers, and at the end of the process, the requester receives a notification.

Pros

leave requests
sending SMS and email notifications
home office approvals

Cons

slower error handling,
complex error diagnostics
slow performance with more complex workflows

Likelihood to Recommend

Automation of approval processes in HR, procurement, or administration, where it is necessary to coordinate multiple approvers. Not suitable where extreme speed and performance are required.

Verified User

Administrator in Information Technology (1001-5000 employees)

Vetted Review

5 years of experience

Nintex Automation Cloud review

Rating: 7 out of 10

Incentivized

October 7, 2025

Use Cases and Deployment Scope

While my team doesn't currently use Nintex, I have direct experience with it from a comprehensive evaluation project I was involved in. My team were tasked with solving inefficiencies in our manual process for Control-M job requests. We identified Nintex as a potential low-code solution. Our proposed plan was to use Nintex Forms to capture job requests, with a workflow that would upload submitted forms to SharePoint and automatically create a task in our ITSM portal.

Pros

Nintex does well when it comes to creating user-friendly digital forms with little to no code. The forms can be designed with a drag-and-drop interface. Business logic and conditional fields can be added as well.
I also tried creating an automated workflow to send my team a reminder whenever an item in a Sharepoint list is expiring within the next 30 days. I'm not a programmer but I was able to create it within one hour.

Cons

My team needed to build a form with more than 10 different variations, each with its own specific business logic and conditional fields. We found that the existing built-in functions were quite limited in handling this level of complexity. We were either forced to create a very large, unwieldy form with numerous hidden fields and convoluted rules, or we had to look for a more custom, code-based solution, which defeated the purpose of using a low-code platform in the first place.
The document generation feature also presents a challenge, as it's often a costly add-on. Trying to use workarounds like Print to PDF usually messes up the formatting and makes the document unusable

Likelihood to Recommend

I think Nintex is great for automating simple, everyday business tasks. For example, it works well for approval processes such as getting approvals for vacation requests or signing off on expenses. Nintex can also replace paper forms digitizing things like new hire paperwork or surveys, making them easy to fill out or track.

Verified User

Employee in Information Technology (10,001+ employees)

Vetted Review

Loading Reviews List....

Easy to use Workflow Automation Software for SharePoint

Rating: 9 out of 10

Incentivized

October 13, 2025

Use Cases and Deployment Scope

Pros

LazyApproval emails in workflows allow users the ability to approve actions via email.
Unlocks additional workflow features that are severely lacking or missing in the OOTB version SharePoint.
Workflow Designer is very good at giving users a visual representation of their workflows. It is very user-friendly.
Customer service is very good. The turnaround time is fast and they are knowledgeable and offer detailed solutions.

Cons

Software updates are sometimes problematic. Their updater does not work well in our environment and therefore we need to manually remove everything and re-install.
Updates to their software seems to occur quarterly therefore your SharePoint server updates become outdated while you wait for Nintex to update their software to work with the latest CUs from Microsoft.

Likelihood to Recommend

Verified User

Analyst in Information Technology (201-500 employees)

Vetted Review

5 years of experience