ON24

We used ON24 for internal and external trainings. We wanted a webinar platform to host our external meetings for prospects and clients. We are a mid-size company that hosted multiple webinars per month during the height of COVID.

We have been using ON24 for four years. We signed on with a two year deal and got roped into another two year deal. At first, we really liked the platform. The end-user experience is create. Love the customization capabilities. Our clients seemed to like the set up as well. The backend experience is not great. Like I said, we've had the platform for four years and I'm still confused where to find things. We've had speakers request we use something else because they had tech trouble. They delete your archived video after a month. Want to get that video? Upcharge. Session runs long? Upcharge. You want certain kinds of reporting? Upcharge. AI capabilities? Upcharge. It gets really annoying. We aren't hosting as many sessions these days so the cost for the platform isn't justified at this point but I wouldn't use it anyway even if they gave us a killer discount (they won't) because of our experience with trying to cancel the contract. We were a few days late and letting them know and they refused to cancel or give us a shortened contract.

We use ON24 for delivering live / on-demand technical webinars. The program targets thousands of people around the globe with a main goal to educate and enable these people.

It is very good for live webinars that can be opened publicly. I believe the product is excellent for product releases, marketing webinars, etc., especially with recent new features. It is still possible to restrict access for certain groups of people but I wish there were more options.

We use ON24 as our webinar platform. The range it offers from live, on-demand to semi live. It is also used for internal training. The platform allows us to run our webinar-based campaigns focusing on the stages each customer is at. It serves as the foundation for delivering high-quality, interactive sessions whether for client education, lead generation, or thought leadership campaigns.

I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you.

We have been using ON24 for about 3 years now and enjoy the experience every use. Our main use is for our webinar series where we show live demonstrations of our products and advertise our capabilities to our customers an people in the industry. We also use the platform to hold all- hands meeting internally. This is a chance to poll our internal employees and get their feedback on the strategy and activities the leaders have planned for the year. I think the biggest complaint we have is that you cant hold videos within the PPT and upload it into the platform. Each video has to be upload on its own which can be really frustrating.

The customer service has improved a lot from when we first got it.

We use ON24 to host most of our global webinars and virtual summit programs, which gives us great support in producing multiple webinars in quick succession without spending too much time on production and allowing us to focus more on the content.

It's best suited when it comes to setting up a quick webinar, but some of the features, like recording multiple speakers, editing content, loading content etc is not easy and need special effort and some features are missing. also analytics part need lot of improvements like setting up custom report as per region, use case etc.

needed interactive ways to engage audience through virtual events - on-demand, semi-live, and live events. Use the platforms polls, chat functionality, and Q&A sections to drive engagement with the audience.

Does the job for a webinar platform when on a budget.

We use ON24 mainly for the Webinar functionality. We used to struggle with getting everyone together on the same dates for webinars on a monthly basis so the Simu-live functionality has been a game changer for us. Being able to record a webinar in advance when everyone's schedules are aligned and then broadcast it at a later date means if someone has an emergency meeting or needs to be on site we can reschedule and it doesn't affect the webinar and we aren't going out to a live audience.

It's well suited for businesses that need flexibility in webinar recordings with a simple but advanced platform that can be easily explained and used by different stakeholders. We have found that there is some delay on the audio between users so it can be less suitable in scenarios where people need to talk directly to each other on the platform.

ON24 manages all of our webinars. The landing page for the webinar is created through ON24 which includes the registration form. It has an integration with Marketo, so all the registration data flows in seamlessly. We also host all the presentations and speaker logistics in ON24 so it's all managed in one place.

Our organization hosts a lot of webinars (5 or 6 per month), so we needed a solution that can templatize our setup for easier replication. ON24 does a great job making it simple and easy to launch a new webinar which is very important when hosting webinars at scale. It also integrates well with Marketo (our marketing automation database) and once it's set up, we rarely have to adjust it.

The team at [...] relies on their event and field marketing channels to establish brand awareness and attract new members and retain existing clients. But in-person events were becoming costly, time consuming and limited the team’s ability to expand their reach to larger, global audiences. Event execution required the help of third-party vendors and made it hard if not impossible to capture and track valuable audience engagement data.

With one platform, the team could now track the behavior of every event and webinar attendee and deliver those insights directly into the hands of their field reps for follow-up. Digital enrollment meetings and wellness events for existing members (including virtual yoga classes!) included links to always-on content hubs full of relevant resources and engaging, on-demand experiences.

One way is that ON24 has helped us launch a new page on our website that features a collection of on-demand and upcoming webinars. The site currently offers around 10 webinars, with more to be added as they are produced within the ON24 platform. Webinars are categorized under headings such as: Upcoming Webinars, Webinars aligned with marketing campaigns, and Webinars categorized by Segment (Healthcare, Corporate, Small Business, etc.).

The only time it is not well-suited is when a competitor of ON24, who is also our customer, does not wish to use the platform.