Level up your Virtual events game with ON24
October 29, 2025
Level up your Virtual events game with ON24

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
We use ON24 as our webinar platform. The range it offers from live, on-demand to semi live. It is also used for internal training. The platform allows us to run our webinar-based campaigns focusing on the stages each customer is at. It serves as the foundation for delivering high-quality, interactive sessions whether for client education, lead generation, or thought leadership campaigns.
Pros
- The customer engagement portal is amazing. What we are able to add from a content level is great. We are able to offer not only engagement but education to our audience.
- The ability to integrate with other platforms. We use Salesforce and HubSpot and ON24 works well with these platforms allowing us to have a single view of webinar performance against campaign tracking.
- My favourite is the ability to run different types of virtual events all within one platform. The lifecycle that we are able to get from all the events we can run within the platform as well is great.
- The insights and data driven capabilities are amazing.
Cons
- Would love improvement on the HTML design capabilities with the invite reminders.
- Would also love to see more improvement on the webinar series designs on the landing pages that have these integrated. At the moment this is lacking.
- We need to see more from a spec/size side when it comes to banners. These are hard to find.
- Increased engagement with customers and prospects.
- Increased tracking and reporting capabilities.
- Increased our content reach
We have used the engagement data from ON24 to track engagement levels and interest from customers. This allowed us to tailor the type of messaging via emails and or call from account managers to customers based off what they engaged with. Where the analytics have also been instrumental is seeing which content types of prospects engaged with more. This provided us with the opportunity to create more of those content types.
We had never done on-demand webinars before. But with ON24 these are such a breeze to do. The way we can still design and give the viewer a live experience has been absolutely great. Another one is the ability to create recurring events on the platform. You plan once and create the event flow, and it changes the way we work.
ON24 was a game changer for me after using GoTo Webinar. Not only from the capabilities but from the virtual event options available. The engagement capabilities and differences are massive with ON24 being way ahead of GoTo. I would also say the support from ON24, on-boarding was also miles ahead from what I have been used too.
Do you think ON24 delivers good value for the price?
Yes
Are you happy with ON24's feature set?
Yes
Did ON24 live up to sales and marketing promises?
Yes
Did implementation of ON24 go as expected?
Yes
Would you buy ON24 again?
Yes

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