February 16, 2019
Score 8 out of 10
Read this authenticated review
Exceptional Examples of Oracle Hyperion Support
Almost 8 years back when we did an upgrade, one of the functionality of the application was not working and we had to contact the support team to fix this. The team spent considerable time and efforts immediately and found the issue was with the business rule that was not well written initially but was working ok with the previous release. The issue was identified and fixed before the month end reporting easing the tension around the potential delays with reporting if the issue was not resolved on time.