PathFactory A game-changer for web content engagement
Use Cases and Deployment Scope
We use PathFactory to create bingeable digital experiences for our customers and viewers. By using PathFactory, we have access to analytics on viewership and customer engagement, and it also makes the editing process more straightforward and easier. We also create gated microsites for our top customers through which we communicate with them and share tailored content. This is part of the company's ABM approach.
Pros
- Account management: they are very responsive and helpful. No question remains unanswered.
- Content management: is easy and efficient
- Addressing special customer needs: when we raise new features that we need developing, they are responsive and supportive, and find a way to make it happen
Cons
- Templated experiences: there are too many layers that need attention and editing: theme, template, landing pages - I'd prefer it to be simpler
- More intuitive user interface: new users find it difficult to navigate within PathFactory - some of the functionalities are not easy to find
- Clear communication on multiple channels when changes happen: to reporting, to the interface, to functionalities.
Likelihood to Recommend
It's a great tool if you want to create experiences on web and share content with your audience - especially if you want to create bingeable content. For a microsite, I would like to see more modules that build up a page, and great examples for inspiration.
