TrustRadius Insights
Planio has been extremely effective in solving the business problems of managing multiple projects, optimizing productivity and …
Starting at $22
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What is Planio?
Planio is an issue tracker and agile project management tool that is based on open source Redmine. With this solution, users can manage projects using agile methodologies such as scrum due to the included sprint planning and Kanban Boards. Users have…
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Silver
$22
Cloud
Gold
$62
Cloud
Diamond
$112
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://plan.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Demo: Enhance Bitbucket with Agile Boards powered by Planio
YouTube
Product Details
- About
- Competitors
- Tech Details
What is Planio?
Planio is an issue tracker and agile project management tool that is based on open source Redmine.
With this solution, users can manage projects using agile methodologies such as scrum due to the included sprint planning and Kanban Boards. Users have unlimited git/svn hosting, so they can tightly integrate their repository management with their project management. Planio includes wikis, forums and blogs, so users can discuss projects with their team. There is also a team chat feature for real-time discussions.
The vendor says users can use Planio to manage customer support by using the help desk app. Additionally, the vendor says they have a free data import program run by expert engineers for all other project management tools, and that users have the ability to export data at any time.
Planio Features
- Supported: Issue Tracking
- Supported: Project Management
- Supported: Helpdesk
Planio Screenshots
Planio Competitors
Planio Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, French, Bosnian, Brazilian Portuguese, Bulgarian, Catalan Chinese, Czech, Danish, Dutch, Finnish, Galician, Hebrew, Hungarian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Swedish, Taiwanese, Thai, Turkish, Ukrainian, Vietnamese |
Planio Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 20% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Planio has been extremely effective in solving the business problems of managing multiple projects, optimizing productivity and communication skills, and staying organized when it comes to project management. Many users have praised its user-friendly interface for making it easy to manage teams and create tasks, resulting in increased productivity. The tool's flexibility in choosing the appropriate plan that matches the number of projects and users has also made it more accessible to different business sizes.
The automation feature via email ticket creation has been convenient for many users, as it allows them to spend more time working on tasks rather than creating tickets manually. Users have also appreciated Planio's reporting capabilities, which provides detailed reports on hours worked, assigned projects, organizational structure, among others. Additionally, the platform's free migration services make it easy to switch from other task trackers without losing data, providing a seamless transition process for businesses while saving time and money.
Furthermore, Planio's Agile-plugin features such as burnup burndown, Agile planning, and Scrum board have helped users plan and execute their projects effectively. It has been considered a reliable system by many users who have reported prompt responses from customer support regarding any issues they encountered. Overall, Planio has proven to be an essential tool for managing marketing projects, project management, bug tracking while remaining simple enough for personal management platforms.
Simple User Interface: Many users have praised Planio's user interface, describing it as simple to use with a clean design that facilitates tracking of ongoing projects.
Agile Project Management: Numerous reviewers have highlighted Planio's agile Kanban board functionality, checklists, and other plugins that extend the capabilities of the tool, making it a fully featured project management application. They appreciate how this feature helps to plan and control activities assigned to each team member in an efficient manner.
Excellent Customer Support: Several users have appreciated the excellent customer support provided by Planio. Reviewers mention that the support team is quick to resolve issues encountered while using the software, which makes them feel valued as customers.
Confusing UI: Several users have mentioned that the user interface of Planio is confusing, making it difficult to understand how projects, trackers, statuses and categories are related. The default agile boards with every status across the top has been described as impossible to use by some reviewers.
Steep Learning Curve: Many users feel that there is a steep learning curve associated with Planio, which can take some time for the team to learn and be fully productive. Some users also mentioned that the UI looks old and harder to understand than other software management tools when getting started.
Expensive Pricing: Multiple reviewers have stated that pricing for Planio is high, providing less user creation options compared to other project management tools. These users wished that Planio had additional features on tracking and analytics but felt they were not worth paying such an expensive price for.
Users have provided the following recommendations for Planio based on their experiences:
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Users recommend not rushing the onboarding process for the tool, stating that taking the time to familiarize oneself properly with Planio leads to a better understanding and utilization of its features.
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Planio is highly recommended as a project and milestone management tool. Users highlight its effectiveness in organizing and tracking projects and milestones efficiently.
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Users consider Planio a must-have tool for project managers. They believe that utilizing Planio makes tasks simpler and more manageable, enhancing productivity and streamlining project workflows.
In addition, users suggest trying out Planio, especially if one is looking for a free tool. They see value in its functionalities and believe it is worth exploring.
Overall, users express positive sentiments towards Planio, recommending it for project management purposes and emphasizing its benefits for project managers.