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Product Fruits solves a number of business problems for users by providing a streamlined onboarding experience, improving user engagement, …
Starting at $59 per month up to 1500 users
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What is Product Fruits?
Product Fruits is a no-code user onboarding platform designed for web-based apps. The software's main function is to facilitate the process of welcoming new users and teaching existing ones something new by providing interactive product tours, guides, and walkthroughs that guide users step-by-step through...
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Get StartedPricing
Up to 1500 users
$59
Cloud
per month
Up to 5000 users
$159
Cloud
per month
Up to 10,000 users
$259
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://productfruits.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59 per month up to 1500 users
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Product Fruits?
Product Fruits is a no-code user onboarding platform designed for web-based apps. The software's main function is to facilitate the process of welcoming new users and teaching existing ones something new by providing interactive product tours, guides, and walkthroughs that guide users step-by-step through the UI. Hints, beacons, and tooltips are also provided to highlight new features, provide tips, and give contextual support throughout a user's experience.
In addition to the aforementioned features, Product Fruits comes equipped with onboarding checklists that allow users to track their progress alongside their onboarding journey. Users can access in-app announcements published directly within the application as well as utilize feedback widgets which make it easy for them to report bugs or share ideas. The Life Ring Button provides one centralized location for all onboarding and support documentation along with any 3rd-party chat widgets while still allowing users direct access to help.
Overall, customers who use Product Fruits achieve higher conversions thanks to lower churn rates and fewer support tickets with guidance from its integrated knowledge base. Custom events can be triggered based on user behavior tailoring experiences to personas and showing different content specific cohorts making this an ideal tool for any business looking to streamline its user onboarding process without sacrificing quality or quantity of information available at hand.
Product Fruits Video
Product Introduction
Product Fruits Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
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- Business Problems Solved
- Pros
- Cons
Product Fruits solves a number of business problems for users by providing a streamlined onboarding experience, improving user engagement, and enhancing customer support. Users have reported using Product Fruits to successfully onboard new users to their SaaS products without needing dedicated developer resources. The click-through demo solution has particularly helped new users to understand the functionality of the application, leading to an increase in e-shop sales and overall user engagement.
The software has also been used to collect feedback and announce new features, with the life-ring and help center helping to provide a self-service support system for clients. The new articles feature has provided a clean, branded interface to store all support documentation and release notes, thus enhancing customer support consistently. According to satisfied customers, users have found it easy to discover features of the product that they did not know about, resulting in improved product functionality and increased revenue. Indeed, businesses have described Product Fruits as creating money by helping them convert more trial users to paying customers easily. Overall, the team at Product Fruits has been praised for being supportive and available round the clock for any technical or non-technical queries.
Intuitive User Interface: Reviewers have consistently praised the software's user interface, with many stating that it is intuitive and easy to use. Some users have mentioned that even those without programming experience found it effortless to navigate through the tool.
Great Value for Price: The affordability of the software has been widely appreciated by reviewers, who feel that it provides great value for its price. Many users have stated that the features offered are well worth the cost and make it an excellent option for startups and small businesses in need of customer engagement tools.
Excellent Customer Support: Users have had positive experiences with the company's customer support team, citing quick solutions and helpful responses as key benefits. Many reviewers were happy with their interactions and felt that they received personalized attention from agents who went above and beyond to create customized integrations when needed.
Difficult UI: Several users have expressed that the editor could be more user-friendly and that they had difficulty locating certain buttons in the CSS. Some users suggested that this issue could be addressed with more user-friendly UI elements.
Poor survey interaction support: One user felt that support for survey interactions could be improved and made native to the software. This sentiment was echoed by other reviewers who also noted room for improvement in this area.
Long setup process: Some users noted that the setup process took longer than expected due to the amount of information that needed to be sent to Productfruits via integration.