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Ideagen Quality Management

Score7.9 out of 10

33 Reviews and Ratings

What is Ideagen Quality Management?

Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise. This solution is designed to elevate an organization's performance with digital quality management solution.

Categories & Use Cases

Media

the Ideagen homepage.
the advanced search tool.
a customizable Inbox where, for each user, all items requiring processing are displayed.
the interface to track document changes.
how to initiate a new workflow instance.

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Customisable workflows that will save you time and give peace of mind

Use Cases and Deployment Scope

We use Ideagen Quality Management for our whole quality system; Documents, Audits, CAPAs, Assets, Personnel and more. The Ideagen Quality Management system allowed us to move from what was a very unorganised paper based quality system to what is now a very organised system that holds everything we need in one place.

Additionally, the system is incredibly useful when it comes to being audited. All records that are requested are available at the click of a button and negates the worry trawling through archiving to find paper records.

Pros

  • Customised workflows
  • Document control
  • Training Matrix

Cons

  • Customer support is not overly prompt at resolving issues
  • Not all modules communicate with each other
  • Not overly pleasing on the eye

Return on Investment

  • ROI
  • Time saving within quality department
  • Efficiency and peace of mind during audits

Usability

Great service

Use Cases and Deployment Scope

I use Ideagen Quality Management to collate all raw material specs and create our finished product specs. It is our space to hold all our SAQs and supplier details. It ensures technical compliance for our products as well as consistency across declarations. We have a core range which remains relatively stable through the year, but also have a variety of limited time offers throughout the year, so an online system will help this quick turnaround for new products.

Pros

  • Communication
  • Technical support
  • Reliable

Cons

  • Technical glitches (buttons not appearing when they should)

Usability

Ideagen Quality Management Review

Use Cases and Deployment Scope

We use Ideagen Quality Management for document management. It houses our SOPs and our Quality Manual, along with associated documents. We also use workflows within Ideagen Quality Management (IQM) to track our data review and approval process. We also have workflows for tracking instrument Maintenance and repair. IQM also houses training documents and associated tests. The system, in general, helps maintain our requirements for our laboratory quality program.

Pros

  • Stores our SOPs and tracks their review and approval status
  • Tracks workflow status for nonconformances and corrective actions
  • Maintain list of personnel and their training

Cons

  • Creating Workflows could be more intuitive.

Return on Investment

  • It's really good for tracking our quality required documents and is helpful during audits.

Usability

Other Software Used

ATL Sample Master, Microsoft 365

A must have for managing your QMS

Use Cases and Deployment Scope

I use Ideagen Quality Management system to electronically manage and maintain my businesses QMS. Some of my favourite features are how Ideagen Quality Management enables you to have full control and traceability across all documentation, giving you the ability to see when a colleague has acknowledged a document or when a document is due for review. The ability to set reminders is excellent and comes particularly in handy if you have items or machinery that requires calibration or documentation that you wish to review regularly.

Pros

  • User friendly interface
  • Product support team easily contactable
  • Traceability and control of documentation

Return on Investment

  • ISO 9001:2015 certification achieved
  • Customer satisfaction
  • Excellent audit results

Usability

Other Software Used

Microsoft 365

Ideagen Quality Management is really user friendly and efficient when it comes to documentation

Use Cases and Deployment Scope

Our company uses Ideagen for our CAPA system, training documents, supplier accounts and for all of our quality documents.

Pros

  • Customer Service is always friendly and helpful
  • Contents and Index has so many topics to review
  • Easy to use

Cons

  • Report Generator is a little hard to understand
  • Sorting through employees who are no longer employed
  • Sorting through people using more than one topic

Return on Investment

  • It has saved alot of time not sending out emails to remind action owners of things due.
  • We have reminders set for the Document module when there is a draft awaiting approval and for when a document is released so those appropriate owners are aware and can take action immediately.

Usability