TrustRadius Insights
Rejoiner has proven to be a valuable solution for businesses looking to reduce walk-aways and systemic losses. Users have effectively …
Starting at $25 per month
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Rejoiner EPS only
$25
Cloud
per month
Rejoiner Plus
$1,500
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Rejoiner?
Rejoiner Features
- Supported: 2-Way Messaging
- Supported: Automated Responses
- Supported: Contact Database
- Supported: Contact Management
- Supported: MMS
- Supported: Mass Texting
- Supported: Message Personalization
- Supported: Mobile Coupons
- Supported: Mobile Keywords
- Supported: Reporting/Analytics
- Supported: SMS Messaging
- Supported: Shortcodes
- Supported: Third Party Integrations
- Supported: AB Testing
- Supported: Auto-Responders
- Supported: CAN SPAM Compliance
- Supported: Campaign Analytics
- Supported: Customer Surveys
- Supported: Customizable Fields
- Supported: Drip Campaigns
- Supported: Dynamic Content
- Supported: Email Campaign Management
- Supported: Event Triggered Actions
- Supported: Image Library
- Supported: Lead Capture
- Supported: List Management
- Supported: Mobile Optimized Emails
- Supported: Multi-Channel Marketing
- Supported: Real Time Analytics
- Supported: Spam Blocker
- Supported: Subscriber Management
- Supported: Template Management
- Supported: WYSIWYG Editor
- Supported: Behavior Analytics
- Supported: Lead Management
- Supported: Lead Nurturing
- Supported: Campaign Management
- Supported: Data Import/Export
- Supported: Delivery Tracking
- Supported: Design Management
- Supported: Mailer Templates
- Supported: Mailing List Purchasing
- Supported: Mailing List Scrubbing
- Supported: Mailing Services Integration
- Supported: Printing Services Integration
- Supported: CRM
- Supported: Conversion Tracking
- Supported: Email Marketing
- Supported: Engagement Tracking
- Supported: Marketing Automation
- Supported: Multi-Campaign
- Supported: ROI Tracking
- Supported: Segmentation
- Supported: Website Visitor Tracking
- Supported: eCommerce Management
- Supported: Data Security
- Supported: Social Media Integration
Rejoiner Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Rejoiner has proven to be a valuable solution for businesses looking to reduce walk-aways and systemic losses. Users have effectively managed cart abandonment through Rejoiner's abandonment management feature, resulting in increased conversions and recouped revenue. Additionally, the platform's reporting feature has provided customers with valuable insights into the efficacy of their direct marketing campaigns, allowing them to optimize their strategies and drive better results. Rejoiner's programmatic email feature has taken email marketing to a new level, delivering a personalized and engaging experience for customers and leading to increased business. The platform has also enabled users to build automated journeys and segmentations, improving communication personalization and boosting customer engagement. With centralized customer data, businesses have gained a complete understanding of customer lifetime value and have been able to implement targeted approaches. Rejoiner's cart abandonment and email validation features have further enhanced communication with customers, contributing to improved revenue. By utilizing Rejoiner's capabilities for triggered automation, businesses have leveraged browsing and interested consumers to drive conversions and increase revenue. The platform has also facilitated customer segmentation and the rollout of new campaigns, empowering businesses to achieve their sales goals and foster repeat business. Customers highly recommend Rejoiner for its expertise in eCommerce and understanding of the entire customer lifecycle, noting that it has been an invaluable asset for their success.
Exceptional customer support: Users consistently praise Rejoiner for its exceptional customer support, with many reviewers highlighting the team's responsiveness and dedication. The prompt addressing of questions and concerns by the knowledgeable support team is appreciated by users who find reassurance in their expertise. This positive sentiment towards the customer support is mentioned by multiple users.
User-friendly interface: Rejoiner's user interface is highly regarded by users, who find it incredibly easy-to-use. The well-organized and intuitive interface allows users to navigate the software effortlessly and perform tasks quickly. Whether building journeys or designing emails using HTML or drag-and-drop features, users appreciate how the user-friendly interface streamlines their workflow. Many reviewers mention this as a key feature of Rejoiner.
Integration capabilities: Users value Rejoiner's integration with eCommerce platforms, particularly with platforms like Magento. They find the integration process simple and efficient, with all aspects of the software integrated within a few hours. This ease of integration with websites is seen as a significant advantage by multiple reviewers who appreciate how it saves time and effort in setting up their email marketing campaigns.
Sluggish User Interface: Several users have found the user interface of Rejoiner to be slow and sluggish, impacting their experience with the software.
Limited Reporting Functionality: Some users feel that the reporting functionality in Rejoiner could be improved. They find it difficult to navigate and believe that the provided reports lack product-level detail, making it challenging for them to gather specific insights.
Expensive Pricing: The pricing of Rejoiner is a concern for some users, especially when additional services are added. They find the overall cost expensive, which may deter certain customers from fully utilizing the software's capabilities.