RingCentral Meetings Reviews and Ratings

Rating: 7.9 out of 10

Score

7.9 out of 10

Community insights

TrustRadius Insights for RingCentral Meetings are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

High-Quality Audio and Video Performance: Users have lauded the platform for delivering exceptional audio and video quality, elevating the overall meeting experience significantly. Many users appreciate the clarity and sharpness of both sound and visuals during their virtual meetings.

Adaptable Functionality: The platform's versatility in operating smoothly even with varying internet speeds has been a key point of praise among users. This adaptability ensures that all participants can engage effectively in meetings without experiencing technical difficulties.

Efficient Collaboration Tools: The screen sharing feature stands out as a valuable asset for users, facilitating seamless sharing of files, documents, and presentations among team members. This capability enhances collaboration efforts by enabling easy access to shared resources during discussions.

Reviews

21 Reviews

RingCentral Meetings are a good way to have a face to face with computer to computer.

Rating: 5 out of 10

Incentivized

January 16, 2025

Use Cases and Deployment Scope

We use RingCentral meetings to conduct internal staff meetings and external client meetings. Weekly sales team meetings are conducted with RingCentral meetings. Sales reps are available throughout the United States. Monthly leadership meetings are held with RingCentral meetings when team members are not on the property. Sales reps can also virtually conduct product knowledge meetings with customers through RingCentral Meetings.

Pros

Longer meeting time threshold.
Ability to record meetings.
Similar to other meeting apps.

Cons

Controls are easier to find.
A better way to share screens.

Likelihood to Recommend

If you have RingCentral, it comes with the service. If you don't, other services are just as good.

Patrick Blake

Network System Administrator in Information Technology at ARTO (51-200 employees)

Vetted Review

10 years of experience

View profile

Dependable and Affordable

Rating: 10 out of 10

Incentivized

January 13, 2025

Use Cases and Deployment Scope

RingCentral Meetings is always a dependable video conference solution. The user interface is easy to use and the audio quality is dependably good. I have used other video conferencing tools such as UberConference, Dialpad, WebEx and Google Meets for many years but always come back to RingCentral Meetings because of its quality.

Pros

meeting setup
audio quality
video quality

Likelihood to Recommend

So far, my calls are not complex, small groups of people and I haven't had any problems.

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

5 years of experience

Materclass in Collaboration

Rating: 8 out of 10

Incentivized

January 10, 2025

Use Cases and Deployment Scope

We use RingCentral Meetings internally so that we can demo the user interface and capabilities to our clients. Our go to UC strategy for our SMB and Mid-market Small is powered by RingCentral & RingCentral Meetings. In most cases customer wanted a solution that works effectively with their existing cloud UC strategy and can be used on demand which RC Meetings is a great fit.

Pros

Intuity
Easy Set Up
Great video and voice quality
Navigation of features and functionality

Cons

Better Integration to 3rd party UC platforms
CRM integration
On-prem options for government clients

Likelihood to Recommend

RingCentral Meetings are a great fit for customer's who are looking for a cloud collaboration suite which can be added and scaled as the customer's discretion. These customers can also be on-demand type of environments were RC Meetings can be a good fit for Town Hall meetings for SMB and Midmarket Small customer segments.

Verified User

Engineer in Sales (10,001+ employees)

Vetted Review

Reseller

4 years of experience

An advanced communication solution and interaction tool.

Rating: 9 out of 10

August 3, 2021

Use Cases and Deployment Scope

RingCentral is used in our company to arrange virtual meetings on short notice and It has facilitated us that I can communicate with my team from almost anywhere without any difficulty. My team and I have never faced an unfortunate situation in which our meetings stop working and it is not less than a blessing.

Pros

The quality of audio and video it provides is high definition.
It doesn’t require any strong connection to work.
The screen sharing feature is highly facilitating as I can share files, documents, or any presentation with my team

Cons

It has absurd pricing and there should be a decline in price.
It supports only a limited number of participants.

Likelihood to Recommend

RingCentral is a good option as it has facilitated us and eased us as we don’t always have to be in the office to communicate with my team as This tool provides the real meeting like experience in virtual meetings and with its features like recording and screen sharing, we can make our sessions even more attractive and convenient.

James Archie

Software Engineer in Information Technology at Civica (5001-10,000 employees)

Vetted Review

2 years of experience

View profile

RingCentral Meetings just falls short (compared to the other tools), but on the right track!

Rating: 6 out of 10

Incentivized

June 1, 2021

Use Cases and Deployment Scope

RingCentral Meetings is being used through the whole company as a per request bases. It's an alternative tool like Google Hangout, Microsoft team, or Zoom. It's an alternative tool for the flexibility of support, sales, and communications through our teams, users, end-users, and customers of course. It's been more of an optional tool then our main one.

Pros

It looks similar
Follows what works
integrates well with it's phone call feature

Cons

Bandwidth sensitive
Updates interfere with meetings
Can slow down machine

Likelihood to Recommend

It would be a good alternative tool. Unfortunately not the main tool yet. It's a bit buggy compared to the other competition as GoToMeeting and/or Zoom. The looks like Zoom to a degree, but not quite the same. The virtual backgrounds as failed me before. Best to have a green screen behind you as a backup. Even with a power computer it still can drop on you.

Verified User

Administrator in Information Technology (1001-5000 employees)

Vetted Review

5 years of experience

RingCentral Meetings Should Be On Your Top 3

Rating: 9 out of 10

Incentivized

June 1, 2021

Use Cases and Deployment Scope

The company standard is Microsoft Teams however we use RingCentral Meetings for customers that we can't connect to while using MS Teams. RingCentral Meetings is used for customer meetings, technical troubleshooting, education and other uses including inter-departmental training sessions and meetings. Departments that actively use RingCentral Meetings are at least Product Management, Sales, IT, and others.

Pros

manages background noise
live background filters
works with low bandwidth
intuitive interface

Cons

creating and using groups are confusing in the beginning
guests activation is confusing
setting up meetings are cumbersome and confusing

Likelihood to Recommend

RingCentral Meetings is well suited for small teams and short contact lists. Its compatibility with MAC, Chromebooks, IOS and Android devices are smooth and you can easily conduct a meeting with participants on all these platforms. Their background choices are good and you can easily customize your background. The live background feature was refreshing.

Shahab Razak

Senior Network Architect in Information Technology at Finastra (5001-10,000 employees)

Vetted Review

1 year of experience

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Solid Option for Online Meetings

Rating: 7 out of 10

June 1, 2021

Use Cases and Deployment Scope

We use RingCentral Meetings for some meetings with consultants, primarily by the development team in the IT department. It is the standard platform for our particular consultants, and rather than creating accounts for them on our locally-used platform, it was decided for us to use their platform for meetings.

This allows us to meet with outside groups without having to worry about managing temporary accounts and/or permissions in our local platform.

Pros

Cross-platform
Good performance for both video and audio
Easy to use interface

Cons

Meeting links always link to RingCentral's website, prompting for a download of the app even though the app is already installed. This may be a Mac-specific issue, as I can't speak to how it behaves in Windows

Likelihood to Recommend

If all you need is a simple to use meeting platform, RingCentral Meetings may suit your needs. Where it appears to be weakest is integration with other relevant platforms such as Exchange or JIRA/Confluence.

Verified User

Professional in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Video Conferencing Tie-in to Robust ACD/VoIP Platform

Rating: 6 out of 10

Incentivized

May 30, 2021

Use Cases and Deployment Scope

We utilize RingCentral for our phone and ACD platform, and RingCentral Meetings is used across the organization for many types of meetings. It integrates with the accounts/systems we already have set up for our users in RingCentral and allows all users to participate in phone, video, or screenshare meetings.

Pros

Familiarity - it's Zoom with a different wrapping.
Integration with phone system.
Built-in ability to dial in from a phone.

Cons

RingCentral as a platform has some branding issues/marketing confusion between Meetings, Phone, Nice, InContact back-end, etc.
Meeting invites have a lot of numbers which can be used, but it becomes noise.
RingCentral Meetings is a Video Conference platform on top of a Phone/VoIP system, so it's unclear to users when to use Conference calls, phone calls, or Meetings.

Likelihood to Recommend

If you're in a company [that] is heavily invested in Nice/InContact/RingCentral already, this is an easy addition for video conferencing. It's Zoom in a RingCentral wrapping, so it should be familiar to most users who were on a computer in 2020.

RingCentral has the ability for text/chat, ACD systems, Meetings, etc. so it's very full-featured, but for a company utilizing Office 365, Teams is a better option for most of these things. What RingCentral Meetings does better than Teams is that it has call-in options built in, whereas you have to add these to Teams via Office 365 administration.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

Straightforward, easy to use.

Rating: 5 out of 10

Incentivized

May 28, 2021

Use Cases and Deployment Scope

Company wide usage for all forms of meetings, presentations, etc. Needed an easy way to meet for online calls, with our without video sharing and desktop sharing. This solution offers all that, as well as various meeting and chat features for team collaborations in a virtual setting. Similar to many products on the market.

Pros

Ease of use, little training needed.
Works well, no issues in use.
Easy to use collaboration features like chat.
Good utilization of screen real estate.

Cons

It does utilize a lot of pop-up screens to navigate to the actual window.
Depending on permissions, some popup features may have issues.

Likelihood to Recommend

Generally easy to use which is great. However, its way of utilizing pop-up windows and application windows, can be an issue depending on user computer setup/permissions, etc. Also, moving around through the windows can be disorienting for some users. That aside, the app and features themselves, pretty easy to use and work well.

Mike Narumiya

President, Principal in Information Technology at Klaxon IT Solutions (11-50 employees)

Vetted Review

2 years of experience

View profile

RingCentral Meetings is a great addition to an already great communications platform

Rating: 10 out of 10

Incentivized

April 26, 2021

Use Cases and Deployment Scope

I've been a longtime RingCentral user, long before Meetings was launched. RingCentral is now a full-featured communication platform that we use both internally as well as externally with clients. It is currently being used across all departments, including sales, marketing and customer support. RingCentral Meetings allows us to host our phone and video meetings all in a single platform and app, which creates a more seamless communications platform as well as one less technology to manage and integrate.

Pros

Easy to use and works across platforms.
Dial in feature is great and has numbers for numerous countries.
Customer support is top notch, you can actually speak to someone if you have an issue.

Cons

The mobile app has a habit of logging you out without you knowing.
The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
Switching back and forth between the mobile and desktop apps is not very intuitive.

Likelihood to Recommend

I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.

Gary Shouldis

Founder & CEO in Marketing at 3Bug Media (1-10 employees)

Vetted Review

2 years of experience

View profile

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RingCentral Meetings is a great addition to an already great communications platform

Rating: 10 out of 10

Incentivized

April 26, 2021

Use Cases and Deployment Scope

Pros

Easy to use and works across platforms.
Dial in feature is great and has numbers for numerous countries.
Customer support is top notch, you can actually speak to someone if you have an issue.

Cons

The mobile app has a habit of logging you out without you knowing.
The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
Switching back and forth between the mobile and desktop apps is not very intuitive.

Likelihood to Recommend

Gary Shouldis

Founder & CEO in Marketing at 3Bug Media (1-10 employees)

Vetted Review

2 years of experience

View profile