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Sage HR

Score9.2 out of 10

32 Reviews and Ratings

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What is Sage HR?

According to the vendor, key differentiators include:

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Categories & Use Cases

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Sage HR Key Features

Learn about the best (and worst!) features Sage HR has to offer, as determined by TrustRadius' reviewers.
Based on 32 ratings of Sage HR's features
View all Sage HR features

Top Performing Features

  • Employee demographic data

    Administrators have the ability to enter detailed demographic data for each employee.

    Category average: 8.4

  • Employment history

    Employment history is the ability to track previous positions held.

    Category average: 8.3

  • Balance details

    Balance details is automatic updating of paid time-off balance to reflect time taken.

    Category average: 8.1

Areas for Improvement

  • Job Search Site Posting

    Software provides ability to publish postings to top job search sites

    Category average: 7.7

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.6

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 7.9

Who Buys & Uses Sage HR

Sage HR Reviews

What users are saying about Sage HR.
View all Sage HR reviews

Sage HR - good for NFP

Incentivized
Prashant SomaiyaView profile
Finance Manager in Finance and Accounting at Awabakal Ltd (51-200 employees employees)

Use Cases and Deployment Scope

Sage HR was used mainly for payroll purpose ; to ensure we get reliable HR reports , integration with accounting system , Integration with time and attendance system ; we had TMS - installed biometric clock and need payroll system which can integrate with TMS , looking for good customer support

Pros

  • Payroll
  • HR reports
  • integration with time and attendance

Cons

  • reporting format
  • integration with accounting system

Return on Investment

  • It improved quality of process
  • ROI after 5 years

Usability

Alternatives Considered

Xero, ADP Global Payroll and Employment Hero

Other Software Used

Xero, DocuSign, Calxa Premier, Tableau Cloud, FUTRLI

Sage HR

Verified User
Manager (1-10 employees employees)

Use Cases and Deployment Scope

We use Sage HR for distributing payslips and allocating holidays. Using Sage HR makes the holiday booking process so easy and avoids any overlap between staff. Being a small business it saves time with everything being in one place allowing me to concentrate on the other aspects of my job.

Pros

  • Easy to navigate
  • Great for staff to use for Holidays and Payslips

Cons

  • Be able to see all staff on a calendar at once
  • Time keeping

Usability

Sage HR - Useful Tool

Calum Roberts
Human Resources in Human Resources at NetPMD Design and Integration Limited (11-50 employees employees)

Use Cases and Deployment Scope

Sage HR is used in our organization to facilitate leave management, expenses and project tracking along with announcements and organizational charts.

We were previously using Excel for all of the above and this lead to emails flying back and forth and a much less streamlined process compared to what we have now using Sage HR.

Pros

  • Leave management process
  • Expenses
  • Survey creation

Cons

  • Home screen customisation
  • Support function
  • Search function

Return on Investment

  • Time saving for managers
  • Process support for employees
  • Collective reporting

Alternatives Considered

BambooHR and Hibob

Problems and no Support

Incentivized
Verified User
C-Level Executive in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

We use SageHR for Time Tracking, Time and Attendance and Performance Management.

Pros

  • The mobile app is decent.
  • Quick Feedback is good.

Cons

  • Time Off policies are confusing to setup and don't work as expected. We've particularly had issues with long-term leave interacting incorrectly with accrued PTO - such that employees on long-term leave had their PTO automatically adjusted incorrectly and we had to resort to complicated manual calculations to determine the correct amount. When we reached out for support around this we never got an answer as to why the system had done the automated adjustment it had done and no advice on how to prevent it from happening again in the future, despite multiple efforts to follow up with them.
  • Performance Reviews are confusing, with many different components housed in different areas but all controlled by the same configuration settings. On the dashboard the Self-Reviews and Peer Reviews look almost exactly the same and HR is constantly having to retrain and help users to complete their reviews.
  • Their support is basically non-existent. Support staff will reply to chat or email, but don't offer any assistance beyond restating what is in the help documentation, which isn't helpful. When real issues arise, such as a system glitch that wiped out the vacation accrual for all staff, they just respond that 'engineering will look into it' without communicating an ETA, or explaining what the problem is.

Return on Investment

  • In some ways it is better than documents and spreadsheets, but more frustrating when it doesn't work and no support is available.

My thoughts on CakeHR

Incentivized
Michael GabrieleView profile
Chief Operating Officer in Corporate at Superior Integrated Solutions (51-200 employees employees)

Pros

  • Time off policies are clear and transparent.
  • The review process functionality was extremely easy to use.
  • Support is outstanding . If you ever run into an issue they are always available to help.
  • Onboarding document control is really easy to manage and stays consistent with a growing company.

Cons

  • A few more override features for time off. For example, I would like certain people to get notified of PTO. CakeHR can't do this currently. So I had to grant authority to approve, which gave my admin the ability to see the email of approval.

Return on Investment

  • In 2019, we found a few missing time off requests that were not updated on our spreadsheet. CakeHR has a definite ROI since its all kept electronically and updates with full history view.
  • Asset management was another tool we used Excel. This was a feature we were not shopping but it was like the cherry on top of the cake :-)
  • An easy to use organization chart. We were using PowerPoint before Cake. As we continue to add employees, this makes it clean and easy to update.

Other Software Used

Sugar Sell (SugarCRM), Microsoft 365 Business, Float

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