TrustRadius Insights
Easy to Use: Users have found SmartFile's user-friendly interface easy to navigate and quick to operate, with the ability to upload any …
Overview
What is SmartFile?
SmartFile enables businesses and enterprises to manage and share large file structures inside and outside a business. Presented by the vendor as a perfect blend of simplicity for users and control for IT, it allows users to securely access, share…
Recent Reviews
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What is SmartFile?
SmartFile enables businesses and enterprises to manage and share large file structures inside and outside a business. Presented by the vendor as a perfect blend of simplicity for users and control for IT, it allows users to securely access, share and send files of any size to anyone from anywhere.
Entry-level set up fee?
- $6 Optional
For the latest information on pricing, visithttps://www.smartfile.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
BION SmartFile Reporting Demo 2012.wmv
YouTube
BION SmartFile Reporting Demo.wmv
YouTube
Product Details
- About
- Competitors
- Tech Details
What is SmartFile?
SmartFile enables businesses and enterprises to manage and share large file structures inside and outside a business. Presented by the vendor as a perfect blend of simplicity for users and control for IT, it allows users to securely access, share and send files of any size to anyone from anywhere.
SmartFile Competitors
SmartFile Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy to Use: Users have found SmartFile's user-friendly interface easy to navigate and quick to operate, with the ability to upload any file from their device and keep them organized. Some reviewers have appreciated how simple and streamlined the software is.
Secure File Sharing: The advanced sharing options provided by SmartFile, such as password protections and expiration dates, allow for constant monitoring, control, and protection of data. Users in industries like healthcare have particularly appreciated this feature. Several reviewers mentioned that they find it reassuring that the software is very secure.
Flexible Access Options: SmartFile offers various ways for users to upload their files securely, including secure links in Outlook and SFTP/FTP software. Additionally, there are flexible access options such as using SFTP clients, mounted drives or browser access. According to some reviews, these features make it easier for businesses of all sizes to connect with teams in various locations.
Lack of Technical Support: Some users have reported that they faced issues with the software and customer service was not helpful. They felt that there is no technical support available, and their problems were not getting resolved.
Challenging User Interface: The user interface has been challenging for some users, particularly when dragging files into the drop zone. Some users have mentioned feeling computer illiterate while using the software.
Confusing Permissions Setup: Some users found permissions setup confusing, with multiple permissions of the same type that may override each other. While the permissions are robust, they can be tricky to use, and some users feel they could be improved.
Based on user reviews, SmartFile has received positive recommendations. Users highly recommend giving SmartFile an opportunity due to its cost-effectiveness and efficiency. They also appreciate the detailed implementation plan and flexibility for organizing and setting permissions. Moreover, users are satisfied with the absence of a file sync feature, as it avoids potential syncing issues. Overall, SmartFile is praised for its value and reliability in facilitating efficient file management. The positive feedback from users highlights the effectiveness and benefits of using SmartFile for various file management needs.