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Subscription Genius is a cloud-deployed subscription billing platform featuring subscriber management, analytics, and robust e-commerce capabilities.https://dudodiprj2sv7.cloudfront.net/product-logos/un/mA/I535R8TTNXIF.GIFA torrid experience for an unloved product...We bought in Subscription Genius to manage our data and handle our renewals automatically.,Initial sales was strong. Their website looks the part. You feel like they are genuine.,Failed to deliver on promises. Auto renew function never worked from the start. Facebook Pixel Tracking never worked. Support failed to return calls. Support failed to return emails. Generally ignored. It ended up costing us double. I had to waste time chasing them to deliver on a product that never worked. Feels like a side project or afterthought. No new development time. Feels like it has been mothballed.,1,We actually lost money and further time We ended up reverting back to manual subscription management
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Subscription Genius
1 Ratings
Score 1.0 out of 101
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Subscription Genius Reviews

Subscription Genius
1 Ratings
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Score 1.0 out of 101
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Tom Watts profile photo
March 07, 2017

Subscription Genius Review: "A torrid experience for an unloved product..."

Score 1 out of 10
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We bought in Subscription Genius to manage our data and handle our renewals automatically.
  • Initial sales was strong.
  • Their website looks the part.
  • You feel like they are genuine.
  • Failed to deliver on promises.
  • Auto renew function never worked from the start.
  • Facebook Pixel Tracking never worked.
  • Support failed to return calls.
  • Support failed to return emails.
  • Generally ignored.
  • It ended up costing us double. I had to waste time chasing them to deliver on a product that never worked.
  • Feels like a side project or afterthought.
  • No new development time.
  • Feels like it has been mothballed.
I would avoid [it] for any subscription management. Personally, we had a torrid experience with the product and company. The platform is dated and feels like an afterthought or a sideline project for Pape Ventures. They certainly don’t invest any time in developing the product and it feels like there is a real ‘Can’t do’ attitude from the management.
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About Subscription Genius

Subscription Genius is a cloud-deployed subscription billing platform featuring subscriber management, analytics, and robust e-commerce capabilities.
Categories:  Recurring Billing