Skip to main content
TrustRadius
SupporterHub

SupporterHub

Overview

What is SupporterHub?

SupporterHub is a platform designed to assist not-for-profit organizations in managing their data, fundraising, and donor engagement. According to the vendor, it aims to streamline the operations of not-for-profits by providing a centralized platform for managing various aspects of their organization....

Read more
Recent Reviews

TrustRadius Insights

SupporterHub has proven to be a valuable tool for users in streamlining their fundraising efforts and improving communication with …
Continue reading
TrustRadius

Leaving a review helps other professionals like you evaluate Membership Management Software

Be the first one in your network to review SupporterHub, and make your voice heard!

Return to navigation

Pricing

View all pricing
N/A
Unavailable

Sorry, this product's description is unavailable

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Raklet Community & Membership Management Software?

Raklet enables communities to meet, network and grow. Community management platform that helps users build brand engagement and opportunities, fully branded to match company colors. Users can: - Organize and enrich member database with Raklet CRM - Build custom forms and pages - Communicate via…

What is SportsPlus?

A sports management software platform for sports clubs, leagues, governing bodies, tournament operators, sports facility managers, teams, coaches, officials, players, and parents. A mobile-friendly sports platform to manage registrations, payments, scheduling, teams, leagues, tournaments,…

Return to navigation

Product Details

What is SupporterHub?

SupporterHub is a platform designed to assist not-for-profit organizations in managing their data, fundraising, and donor engagement. According to the vendor, it aims to streamline the operations of not-for-profits by providing a centralized platform for managing various aspects of their organization. SupporterHub is primarily targeted at not-for-profit organizations of all sizes, including small grassroots organizations and large international charities. It caters to a wide range of professions and industries, such as not-for-profit organizations, charities, foundations, non-governmental organizations (NGOs), and community organizations.

Seamless Data Management: SupporterHub offers a data management system that allows not-for-profit organizations to store, organize, and manage their donor and supporter data. This includes contact information, donation history, communication preferences, and more, according to the vendor.

Fundraising Campaigns: SupporterHub provides features to streamline fundraising campaigns for not-for-profit organizations. The platform allows organizations to create personalized fundraising pages and campaigns, enabling supporters to make donations online.

Donor Engagement: SupporterHub offers tools to engage and communicate with donors effectively. Organizations can create personalized email campaigns and newsletters to keep donors informed about their work, upcoming events, and impact, according to the vendor.

Event Management: SupporterHub includes features to facilitate event management for not-for-profit organizations. Organizations can create and manage events within the platform, including online registration, ticketing, and attendee management.

Reporting and Analytics: SupporterHub provides reporting and analytics capabilities to help organizations measure and track their fundraising efforts and donor engagement. The platform offers pre-built reports and dashboards, providing organizations with real-time insights into their fundraising performance, donor retention rates, and campaign success, according to the vendor.

Data Segmentation: SupporterHub enables organizations to create targeted lists based on specific criteria such as donation amount, location, or engagement level. This allows organizations to tailor their communications and fundraising efforts to different segments of their donor base, according to the vendor.

Customizable Donation Forms: SupporterHub offers customizable donation forms, allowing organizations to collect specific information from donors and tailor the donation process to their needs, according to the vendor.

Peer-to-Peer Fundraising: SupporterHub facilitates peer-to-peer fundraising, empowering supporters to create their own fundraising pages and share them with their networks to increase reach and donations, according to the vendor.

Automated Communication Workflows: SupporterHub provides automated communication workflows, allowing organizations to send targeted messages based on specific triggers or actions taken by donors, according to the vendor.

Social Media Integration: SupporterHub offers social media integration, enabling organizations to connect with donors on popular social media platforms and share their stories and impact, according to the vendor.

SupporterHub Features

  • Supported: Payment Processing
  • Supported: Event Management
  • Supported: Email Marketing
  • Supported: Electronic Payments
  • Supported: Recurring/Subscription Billing
  • Supported: Reporting & Statistics
  • Supported: Campaign Management
  • Supported: Donation Tracking
  • Supported: Donor Management
  • Supported: Mobile Giving
  • Supported: Online Giving
  • Supported: Pledge Management
  • Supported: Receipt Management
  • Supported: Recurring Giving
  • Supported: Auction Management
  • Supported: CRM
  • Supported: Contribution Tracking
  • Supported: Grant Management
  • Supported: Membership Management
  • Supported: Fundraising Management
  • Supported: Contact Management
  • Supported: Activity Dashboard
  • Supported: For Nonprofits
  • Supported: Mobile Access
  • Supported: Task Management

SupporterHub Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SupporterHub has proven to be a valuable tool for users in streamlining their fundraising efforts and improving communication with supporters. With its user-friendly interface, organizations of all sizes can easily collect and process donations, making it convenient for people to contribute to their cause. The software's comprehensive solution allows users to manage financials, fundraising activities, and customer relationships all in one place.

Users appreciate the ongoing support provided by the SupporterHub team, who are known for their friendly and helpful assistance in understanding and utilizing the product effectively. The excellent customer service they provide adds value to the overall experience. Moreover, SupporterHub offers live and recorded training sessions as well as personalized assistance in navigating the system, ensuring that users have the resources they need to make the most of the software.

By utilizing SupporterHub’s CRM capabilities, organizations have been able to improve supporter engagement by communicating with their donors in ways that were not previously possible. This has resulted in seamless experiences for both organizations and their supporters. Additionally, SupporterHub empowers users to explore new fundraising strategies through its tools for quickly trying and deploying different approaches. This flexibility enables organizations to expand their fundraising efforts for sustainable financial growth. Overall, SupporterHub proves itself as a valuable asset in helping organizations optimize their fundraising endeavors while simplifying administration processes.

Time-saving and convenient platform: Many users have found SupporterHub to be a time-saving and convenient software for fundraising events and peer-to-peer communication. They appreciate the integration of SMS and email communications into one platform, making it easy to reach out to supporters efficiently.

Responsive support team: Several reviewers have praised the responsiveness of SupporterHub's support team. They mention that the team is receptive to feature suggestions and frequently rolls out new updates, which is seen as a positive aspect of the software. Users appreciate having their feedback heard and acted upon promptly.

Powerful donor journey tracking: Users highlight the power of being able to track a donor's journey from their first interaction with the organization's brand to regular engagement with newsletters and campaigns. This feature is considered powerful in connecting donors to the value of their cause, enabling organizations to build stronger relationships with supporters over time.

  1. Lack of comprehensive documentation: Several users have expressed frustration with the software's lack of full written documentation, which they consider to be important. This has left them feeling ill-equipped to fully utilize all the features and capabilities of SupporterHub.

  2. Limited integration options: Some reviewers have mentioned that SupporterHub is currently not linked with Xero, a popular accounting software. This lack of integration makes it difficult for users who rely on Xero for their financial management needs, as they are unable to seamlessly transfer data between the two platforms.

  3. Difficulties in tracking payments and managing donations: A number of users have found it challenging to track payments into their bank account, especially when GST product payments are combined with GST-free donations. This creates confusion and hampers their ability to accurately monitor and reconcile their financial transactions within SupporterHub.

Sorry, no reviews are available for this product yet

Return to navigation