Donor Management Software

TrustRadius Top Rated for 2024

Top Rated Products

(1-4 of 4)

1
GiveSmart

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event.…

2
Bonterra Guided Fundraising

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

3
Microsoft Cloud for Nonprofit

Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct bundle that includes nonprofit-specific applications, advanced training benefits, and technical support—including unlimited 24/7 access to technical resources, with access…

4
Blackbaud Raiser's Edge NXT

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

All Products

(1-25 of 120)

1
Blackbaud Raiser's Edge NXT

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

2
GiveSmart

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event.…

3
Bonterra Development + Digital

Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.

Explore recently added products

4
Bonterra Guided Fundraising

Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

5
Bloomerang

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of…

6
DonorPerfect

DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into…

7
Classy

Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.Classy gives nonprofits access to customizable…

8
Salesforce.org Nonprofit Cloud

Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former…

9
iWave

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

10
Little Green Light

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

11
Microsoft Cloud for Nonprofit

Beyond offering discounts for nonprofits to its various cloud services, Microsoft for Nonprofit is a distinct bundle that includes nonprofit-specific applications, advanced training benefits, and technical support—including unlimited 24/7 access to technical resources, with access…

12
Salsa CRM

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…

13
Slate for Advancement

Slate for Advancement is a CRM built exclusively for higher ed advancement and alumni offices. A license to Slate for Advancement is unlimited -- no additional add-ons or costs. Slate enables users to create a personalized constituent experience at scale with custom giving forms,…

14
Qgiv

Qgiv in Florida offers a nonprofit fundraising platform supporting online event registration, handheld kiosks for collecting credit card donations, support for peer-to-peer donations, and other fundraising tools.

15
Raklet Community & Membership Management Software

Raklet enables communities to meet, network and grow. Community management platform that helps users build brand engagement and opportunities, fully branded to match company colors. Users can: - Organize and enrich member database with Raklet CRM - Build custom forms and pages…

16
Breeze

Breeze Church Management in Grand Rapids offers their eponymous church management platform, designed as an easy to use solution for tracking donations, communicating with congregants, and managing and registering for events.

17
DonorDock

DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

18
Pushpay

Pushpay delivers digital solutions to help churches achieve their missions. Their ChurchStaq, ParishStaq, and Resi Media suites aim to simplify engagement, giving, administration, and video streaming—enabling their 14,500+ customers to increase generosity, drive participation, and…

20
Bonterra Advocacy

Empowers supporters to advocate around shared values with Bonterra's Advocacy solutions, which integrates directly with a CRM. Users can target decision-makers via email, form and petition submissions, click-to-call, and social media, which are all optimized for maximum impact.

21
Donorbox

Donorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.

22
Givebutter

Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts. Instead of charging a traditional SaaS subscription fee, Givebutter is free to use with a transparent tip-or-…

23
Virtuous CRM

Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.

24
ascend advancement suite by UC Innovation

UC Innovation is a Salesforce implementation specialist headquartered in Irvine, offering solutions focused on the needs of institutions of higher learning. Their ascend advancement suite, native on Salesforce, include a number of modules built to manage prospects and donors, gift…

25
Millennium by Community Brands

Millennium by Community Brands provides a 360 degree view of donation activity, donor communications, event participation and personal relationships associated with donors. It helps users to identify key relationships and giving patterns among donors and create custom strategies…

Learn More About Donor Management Software

What is Donor Management Software?


Donor management software is used by nonprofit organizations to manage the relationship with their donors. It helps solicit, collect, track, and analyze contributions made by donors. It enables nonprofits to network with donors during fundraising campaigns. It boosts fundraising by analyzing donation data to personalize communication strategies. This analysis promotes increased giving, engagement, and new donor acquisition. As a centralized solution, donor management software helps reduce overhead and lowers fundraising costs.


Donor management software is closely related to and often integrated with Nonprofit Fundraising Software, Nonprofit CRM Software, and Donor Prospect Research Software.


It supports online and mobile donations, in-person fundraising events, and usually accepts a wide variety of payment methods.


Emerging Donor Management Trends


  • Mobile platforms: The use of mobile platforms, including text-to-give options is expanding, as an increasing proportion of donations are made on mobile devices. Mobile implementations of donor management software are a powerful tool for staff at a fundraising event. It allows them to access donor profiles in real-time, enhancing the solicitation process.

  • Marketing automation: The inclusion of marketing automation features within donor management systems. These features further enable nonprofits to run marketing campaigns targeting their donors.

  • AI: Increasingly, artificial intelligence (AI) technology is being used to analyze donor records to help improve engagement.

  • Blockchain: Blockchain is being considered as a way to help increase accountability and transparency in donations, through traceable milestones offering more visibility into how funds are being used.


Donor Management Software Features


Donor management software includes many of these features:


  • Manage donor contact information and donation history

  • Multi-channel donor communications and mass messaging

  • Task management, create and manage donor contribution workflow

  • Messaging templates

  • Support acknowledgment and gratitude letters and tax receipts

  • Reporting and analysis of donor profiles and activity

  • Mobile fundraising tools

  • Marketing automation

  • Email and SMS marketing tools to build fundraising campaigns

  • Integration with social media to communicate fundraising activities

  • Payment processing - multiple payment gateways

  • Pledge Management – track future donor commitments

  • Online advocacy

  • Donor information and fundraising dashboards offering real-time status

  • Website integration


Platforms supported include Cloud/SaaS/web-based, mobile and desktop.

Donor Management Software Comparison


These points should be considered when purchasing donor management software:


  • Integration: Donor prospecting research, fundraising, marketing automation, and CRM features are sometimes included within one product. However, if a marketing automation or CRM system is already deployed in your organization, evaluate how well your donor management software choice will integrate with those systems.

  • Mobile: Are fundraising events a sizable part of your donor programs? If so, mobile optimization and support tools will be valuable assets for your organization.

  • Data Security: Donor-related financial profiles and contributions contain sensitive financial information. Looks for platforms that will safeguard donor payment information and personal details.


Pricing Information


Donor management system pricing is driven by the range of features offered and the number of contact/donor records supported. Many vendors scale their offerings for small, midmarket, and enterprise-level organizations. Pricing generally starts at $20 a month, increasing to hundreds of dollars per month for more advanced plans. A quote is sometimes required for enterprise-level support. Most vendors offer free trials, and there are some limited free versions available as well.


Related Categories

Frequently Asked Questions

What does Donor Management Software do?

Nonprofits use donor management software to support fundraising, donor acquisition, and retention. It provides donor record management, donor communications, the analysis and tracking of donors and their contributions.

What are the benefits of using Donor Management Software?

  • Donor Giving: This software helps to expand donor acquisition and increases overall giving. It makes donor giving easier by using online and mobile platforms that support multiple payment gateways..
  • Donor Engagement: It helps increase reach and strengthen donor relationships through targeted communications across a variety of channels, improving donor retention.
  • Cost-Effectiveness: Provides a single solution for donor management, reduces fundraising costs, and lowers overhead.
  • Decision Making: Enhances strategic planning through donor analysis and reporting.


What are the best Donor Management Software products?

How much does Donor Management Software cost?

Pricing is driven by the features offered and the number of records supported. Prices start at $20/month, increasing to hundreds of dollars per month (depending on which plan your organization requires).