Donor Management Software

Donor Management Software Overview


Donor management software is used by nonprofit organizations to manage the relationship with their donors. It helps solicit, collect, track, and analyze contributions made by donors. It enables nonprofits to network with donors during fundraising campaigns. It boosts fundraising by analyzing donation data to personalize communication strategies. This analysis promotes increased giving, engagement, and new donor acquisition. As a centralized solution, donor management software helps reduce overhead and lowers fundraising costs.


Donor management software is closely related to and often integrated with Nonprofit Fundraising Software, Nonprofit CRM Software, and Donor Prospect Research Software.


It supports online and mobile donations, in-person fundraising events, and usually accepts a wide variety of payment methods.


Top Rated Donor Management Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Donor Management Products

(1-23 of 23) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Customer Verified
Top Rated

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

EveryAction

EveryAction

Customer Verified
Top Rated

EveryAction is becoming Bonterra. Learn more at www.bonterratech.com. EveryAction provides fundraising software, donor management software, and CRM software to nonprofit organizations, offering a platform ​spanning the fundraising, digital, and organizing ​needs of nonprofits. Built…

Bloomerang

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. The vendor says their donor management application is rooted in principles of…

GiveSmart

GiveSmart

Customer Verified
Top Rated

GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event.…

Network for Good

Network for Good in Washington DC offers their non-profit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.

Classy

Classy

Customer Verified
Top Rated

Classy is a socially driven enterprise that creates online fundraising tools for nonprofits, modernizing the giving experience to accelerate social impact around the world. The vendor states that since 2011, more than 4,000 nonprofits have collectively raised over one billion dollars…

Salesforce.org Nonprofit Cloud

Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former…

iWave

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

Little Green Light

Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.

Salsa CRM

Salsa CRM (Formerly DonorPro CRM) is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email,…

Qgiv

Qgiv in Florida offers a nonprofit fundraising platform supporting online event registration, handheld kiosks for collecting credit card donations, support for peer-to-peer donations, and other fundraising tools.

Breeze

Breeze Church Management in Grand Rapids offers their eponymous church management platform, designed as an easy to use solution for tracking donations, communicating with congregants, and managing and registering for events.

DonorDock

DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

Virtuous CRM

Virtuous is a nonprofit Automation and CRM platform that helps nonprofits build relationships at scale. The product aims to enable nonprofits to dramatically increase giving by engaging in personalizing communication with their constituents. According to the vendor, the platform…

DonorHub

DonorHub is a cloud-based reporting service that also delivers donation information from an organization's donation system to popular CRMs for missionaries such as TntConnect and MPDX. DonorHub reports information from dozens of donation and accounting systems. DonorHub helps staff…

Donorbox

Donorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.

Givelify

Founded in December 2013, Givelify, in Indianapolis, states their goal is to revolutionize the way people give and receive electronic donations around the world. Boasting over 15,000+ places of worship and charities as users of their eponymous mobile donation app, Givelify has helped…

Eleo Online Donor Management Software

Eleo is a comprehensive donor management software.

VeevArt

Veevart is a Salesforce-based application for museums to engage with their audience, optimize their fundraising, and thrive with their ticketing and shop. Veevart is presented as User Friendly, with a diverse staff and dedicated support. Features include: - CRM (visitors, donors,…

DonorKite

DonorKite is a donation management software for fundraising organizations. Most people will be willing to donate to a cause they believe in, and usually want to contribute regularly whenever possible. So fundraising organizations such as non-profit organizations, religious institutions,…

MobileCause

MobileCause in Calabasas aims to help nonprofit organizations communicate effectively with current donors, acquire new donors and inspire recurring donations through a suite of solutions designed to accelerate individual giving programs, including fundraising, events, engagement,…

Givebutter

Givebutter is an end-to-end fundraising platform available for free, which according to the vendor powers more than $150 million in donations per year for over 35,000 good causes. Givebutter offers three tools that work together to help raise more for a cause: Raise (a fundraising…

Learn More About Donor Management Software

What is Donor Management Software?


Donor management software is used by nonprofit organizations to manage the relationship with their donors. It helps solicit, collect, track, and analyze contributions made by donors. It enables nonprofits to network with donors during fundraising campaigns. It boosts fundraising by analyzing donation data to personalize communication strategies. This analysis promotes increased giving, engagement, and new donor acquisition. As a centralized solution, donor management software helps reduce overhead and lowers fundraising costs.


Donor management software is closely related to and often integrated with Nonprofit Fundraising Software, Nonprofit CRM Software, and Donor Prospect Research Software.


It supports online and mobile donations, in-person fundraising events, and usually accepts a wide variety of payment methods.


Emerging Donor Management Trends


  • Mobile platforms: The use of mobile platforms, including text-to-give options is expanding, as an increasing proportion of donations are made on mobile devices. Mobile implementations of donor management software are a powerful tool for staff at a fundraising event. It allows them to access donor profiles in real-time, enhancing the solicitation process.

  • Marketing automation: The inclusion of marketing automation features within donor management systems. These features further enable nonprofits to run marketing campaigns targeting their donors.

  • AI: Increasingly, artificial intelligence (AI) technology is being used to analyze donor records to help improve engagement.

  • Blockchain: Blockchain is being considered as a way to help increase accountability and transparency in donations, through traceable milestones offering more visibility into how funds are being used.


Donor Management Software Features


Donor management software includes many of these features:


  • Manage donor contact information and donation history

  • Multi-channel donor communications and mass messaging

  • Task management, create and manage donor contribution workflow

  • Messaging templates

  • Support acknowledgment and gratitude letters and tax receipts

  • Reporting and analysis of donor profiles and activity

  • Mobile fundraising tools

  • Marketing automation

  • Email and SMS marketing tools to build fundraising campaigns

  • Integration with social media to communicate fundraising activities

  • Payment processing - multiple payment gateways

  • Pledge Management – track future donor commitments

  • Online advocacy

  • Donor information and fundraising dashboards offering real-time status

  • Website integration


Platforms supported include Cloud/SaaS/web-based, mobile and desktop.

Donor Management Software Comparison


These points should be considered when purchasing donor management software:


  • Integration: Donor prospecting research, fundraising, marketing automation, and CRM features are sometimes included within one product. However, if a marketing automation or CRM system is already deployed in your organization, evaluate how well your donor management software choice will integrate with those systems.

  • Mobile: Are fundraising events a sizable part of your donor programs? If so, mobile optimization and support tools will be valuable assets for your organization.

  • Data Security: Donor-related financial profiles and contributions contain sensitive financial information. Looks for platforms that will safeguard donor payment information and personal details.


Pricing Information


Donor management system pricing is driven by the range of features offered and the number of contact/donor records supported. Many vendors scale their offerings for small, midmarket, and enterprise-level organizations. Pricing generally starts at $20 a month, increasing to hundreds of dollars per month for more advanced plans. A quote is sometimes required for enterprise-level support. Most vendors offer free trials, and there are some limited free versions available as well.


Related Categories

Frequently Asked Questions

What does Donor Management Software do?

Nonprofits use donor management software to support fundraising, donor acquisition, and retention. It provides donor record management, donor communications, the analysis and tracking of donors and their contributions.

What are the benefits of using Donor Management Software?

  • Donor Giving: This software helps to expand donor acquisition and increases overall giving. It makes donor giving easier by using online and mobile platforms that support multiple payment gateways..
  • Donor Engagement: It helps increase reach and strengthen donor relationships through targeted communications across a variety of channels, improving donor retention.
  • Cost-Effectiveness: Provides a single solution for donor management, reduces fundraising costs, and lowers overhead.
  • Decision Making: Enhances strategic planning through donor analysis and reporting.


How much does Donor Management Software cost?

Pricing is driven by the features offered and the number of records supported. Prices start at $20/month, increasing to hundreds of dollars per month (depending on which plan your organization requires).