Name: texti.fi
Author: Sales.lv

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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texti.fi is an SMS and E-mail marketing platform offered by SALES.LV. It is designed to enhance communication and promote sales for businesses of various sizes, including small to large-sized companies in industries such as retail, e-commerce, hospitality, healthcare, and financial services.

## Key Features

**SMS sending**: According to the vendor, texti.fi enables businesses to send SMS messages and receive instant replies, facilitating improved communication with customers and increased sales promotion.

**Web Sending**: The vendor claims that texti.fi provides a user-friendly traffic application for quick and efficient SMS message sending, allowing for direct and efficient communication with customers.

**API Sending**: texti.fi offers automated SMS solutions for businesses through API integration with company systems, according to the vendor. This allows for instant notifications and streamlined communication.

**Coverage**: The vendor states that texti.fi provides extensive coverage with SMS message delivery to over 180 countries worldwide, supported by a network of more than 900 operators.

**Reliable Support**: According to the vendor, texti.fi offers dedicated customer support from a knowledgeable team. They are available to answer questions and provide assistance, ensuring a positive customer experience throughout the cooperation.

**Timely communication**: The vendor claims that texti.fi allows businesses to deliver important information to customers in a matter of seconds, leveraging SMS marketing as a powerful tool in modern business.

**E-mail marketing**: texti.fi offers unique design and efficient e-mail communication for businesses, according to the vendor. It allows for customizable e-mails for each recipient and scheduled sending.

**Versatile e-mail communication**: According to the vendor, texti.fi utilizes e-mail marketing as a versatile and cost-effective communication channel. It aims to strengthen customer loyalty and offer personalized products.

**The fastest communication channel - SMS**: The vendor states that texti.fi enables businesses to engage customers, promote sales, and improve customer satisfaction with SMS. They claim a delivery rate of up to 99.9% and an average read time of 3 minutes.

**Automatic SMS sending using simple API**: texti.fi allows for instant sending of SMS messages from the company system, according to the vendor. This feature enables businesses to create automatic communication plans for seamless engagement with customers.

Great Service and Quick Support: Users have praised texti.fi for its great service and quick support response time. Several reviewers have mentioned that the support team promptly provided them with the necessary assistance, ensuring a smooth user experience.

Flexibility and Functionality: According to multiple users, texti.fi offers flexibility in terms of working and is highly functional. They appreciate how it allows for smooth and efficient operations, making it an ideal solution for their communication needs.

User-friendly Interface with Wide Range of Features: Reviewers have highlighted the ease of use of texti.fi's interface, finding it straightforward to navigate and utilize. They also appreciate the wide range of features offered by the software, enhancing its overall functionality and providing added value to their communication processes.

Lack of Clear Error Messaging: Some users have expressed frustration with the software's error messaging, stating that there were instances where they initially believed there was an error, only to discover that it was their own mistake. This suggests that the software may benefit from clearer and more informative error messages to help users troubleshoot issues more effectively.

Inefficient Financial Management Processes: Several reviewers have mentioned that managing finances using the software can be time-consuming. This indicates that the software might lack efficient or streamlined processes for financial management tasks. Improving these processes could enhance user productivity and make financial management tasks more seamless.

Vague Areas for Improvement: Although some users acknowledge that there is always room for improvement, they haven't specified any specific cons. This implies that there may be minor areas within the software that could be enhanced, but reviewers did not elaborate on what those areas are. It would be helpful for future updates to address these unspecified areas of improvement based on user feedback and suggestions.

Users of texti.fi have experienced significant improvements in the effectiveness and management of their SMS marketing campaigns. Customers have reported that the software has made their campaigns more efficient and easier to handle. With texti.fi, users can easily create and send targeted SMS messages to their customers, resulting in higher engagement rates and increased conversions. The platform provides intuitive campaign management features, allowing users to track the performance of their campaigns, segment their audience, and schedule messages for optimal timing. Reviewers have praised texti.fi for enhancing the overall experience of managing SMS marketing campaigns, highlighting its user-friendly interface and robust analytics capabilities. By utilizing the powerful features offered by texti.fi, marketers can streamline their SMS marketing efforts and achieve better results with less effort.

Help.com Chat

eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support.  The product has been discontinued.

eAssistance Pro (discontinued)

texti.fi

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Sales.lv

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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texti.fi

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