TrustRadius Insights
Ugenie has proven to be a valuable solution for streamlining community building and consolidating essential tools and resources. Users …
Overview
What is Ugenie?
Ugenie helps to make it simple for membership businesses to build, grow and engage with their communities by bringing together their communications, events, resources, courses, rewards and more via a branded portal accessible across web and native mobile app (iOS…
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What is Ugenie?
Ugenie helps to make it simple for membership businesses to build, grow and engage with their communities by bringing together their communications, events, resources, courses, rewards and more via a branded portal accessible across web and native mobile app (iOS & Android). Organisations can…
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Ugenie admin dashboard Demo
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Product Details
- About
- Competitors
- Tech Details
What is Ugenie?
Ugenie helps to make it simple for membership businesses to build, grow and engage with their communities by bringing together their communications, events, resources, courses, rewards and more via a branded portal accessible across web and native mobile app (iOS & Android). Organisations can create tiers, manage subscriptions, advertise services and manage other operations to simplify admin, whilst members can connect and collaborate via features such as messaging, groups, directory and activity feed.
Ugenie Competitors
Ugenie Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Ugenie has proven to be a valuable solution for streamlining community building and consolidating essential tools and resources. Users have found that the platform effectively addresses the challenge of managing multiple applications by providing a centralized hub. This eliminates the need for navigating between various platforms, saving time and effort. In addition, Ugenie's customer service is highly regarded, with customers praising the quality and responsiveness of their support team.
One of the key business problems solved by Ugenie is simplifying the management of training programs and course content. Users have reported that the platform significantly reduces the workload involved in organizing and delivering training materials to participants. By eliminating the need for manual mailings and reminders, Ugenie ensures that all critical dates and information are readily accessible in one place. This streamlines the process and improves efficiency.
Furthermore, Ugenie has been successful in enhancing the learning and development experience for participants by fostering collaboration and connection. Users have appreciated how the platform facilitates engagement among participants, allowing them to work together more effectively. The ability to share meaningful and curated content throughout the organization has helped create a culture of continuous learning.
Lastly, Ugenie has effectively addressed email overload in work environments. By providing a platform where important information can be easily accessed, users have reported a significant reduction in work-related emails. This allows employees to focus more on client-related correspondence and other critical business matters.
Overall, Ugenie solves various business problems such as streamlining community building, reducing manual workloads, enhancing collaboration, and minimizing email overload. Its centralized approach to managing resources and its focus on delivering an excellent user experience make it a valuable solution for organizations seeking efficient communication and knowledge-sharing platforms.
Helpful for organizing memberships and managing a large customer base: Many users have found Ugenie to be a valuable tool for efficiently organizing their memberships and effectively managing a large customer base.
Easy-to-use and understand user interface: Numerous reviewers have praised the user-friendly interface of Ugenie, highlighting its simplicity and ease of navigation.
Convenient members portal with file upload and access to member directory: Several users have expressed appreciation for Ugenie's convenient members portal, which allows them to easily upload files and videos, as well as access a directory of other members.
Flexible Pricing Options: Some users have expressed a desire for more flexible pay-as-you-go based subscription plans in Ugenie's pricing.
User-Friendliness and Adoption: Several reviewers have mentioned that they found the software to be less user-friendly when it comes to adoption and getting people used to logging into the app to access materials.
Integration Challenges: A number of users have faced difficulty in taking payments or inputting into their website using Ugenie, indicating potential challenges with integration.