Simple tool with great results!
We have recently begun incorporating customer journeys into all of our major decision making. We use UXPressia as a tool to help visualize …
Starting at $16 per month
View PricingOverview
What is UXPressia?
UXPressia is an online platform for building exceptional customer experiences via customer journey mapping, personas, and impact mapping techniques. With enhanced visualization capabilities, teams and departments of companies of various sizes can use UXPressia to define user buyer personas and map user...
Recent Reviews
Pricing
Starter
$16
Cloud
per user, per month
Pro
$36
Cloud
per user, per month
Enterprise
Custom
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://uxpressia.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $16 per month
Product Demos
Customer Journey Mapping Platform – UXPressia Demo (2020)
YouTube
Product Details
- About
- Tech Details
What is UXPressia?
UXPressia is an online platform for building exceptional customer experiences via customer journey mapping, personas, and impact mapping techniques. With enhanced visualization capabilities, teams and departments of companies of various sizes can use UXPressia to define user buyer personas and map user and customer journeys to design products and services that offer exceptional customer experience.
The tool offers an intuitive drag-and-drop interface that strikes an optimal balance between sticker- and table-based solutions. Users can visualize, analyze, export, share professional-looking customer journey maps, personas, and impact maps in minutes. By analyzing journey maps with the solution's help, users can eliminate pain points in service delivery and win more customers.
UXPressia empowers businesses by defining user archetypes to create designs that meet their needs resulting in increased loyalty and conversion rates. Lastly, Impact Map Online aligns team activities with overall business objectives to make better roadmap decisions while also enabling easy sharing/collaboration among global teammates.
UXPressia Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(3)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Based on user feedback, here are the three most common recommendations for UXPressia:
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Users recommend trying the free plan before committing to the pro plan in order to explore its features and functionality without any financial commitment.
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It is suggested that users pay for a full year in advance to take advantage of a discount, saving money compared to monthly payments.
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Users also suggest adding new features to enhance projects and designs, which can help businesses become more attractive to the public. By continuously developing and improving UXPressia, it has the potential to provide even more value to its users.
Reviews
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March 08, 2021
Simple tool with great results!
We have recently begun incorporating customer journeys into all of our major decision making. We use UXPressia as a tool to help visualize the experience our customers have with us currently and/or the experience we want them to have. Using UXPressia for all of these maps is helpful so they all have the same look and feel. And business lines have come to know what to expect with the finished product.
- The finished product is visually pleasing
- It is simple to export and combine journey maps, personas, and empathy maps into PDFs
- There is a large number of stock photos to choose from when creating personas
- The only issue I sometimes face is that they are in a different time zone, so personalized replies sometimes take longer; however, they do have very helpful articles that usually answer my questions without having to direct me to someone
- We have been able to make significant positive changes to the way we do business after creating and visualizing our customer personas
- Coggle and Lucidchart
UXPressia delivers a very visually appealing product and I like that we can brand our work. Everything we have created looks professional, it's easy to read and understand, and we're proud to pass it around the office.