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Veloce has garnered a strong reputation over the past 5 years, with users consistently praising its smooth and user-friendly interface. …
Starting at $99 per month
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What is Veloce?
Veloce is a comprehensive ordering and payment solution designed specifically for the hospitality industry. According to the vendor, it combines a fully integrated point of sale system with a secure payment solution on a handheld device. Veloce caters to businesses of all sizes in the hospitality industry,...
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Basic
$99
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Veloce?
Veloce is a comprehensive ordering and payment solution designed specifically for the hospitality industry. According to the vendor, it combines a fully integrated point of sale system with a secure payment solution on a handheld device. Veloce caters to businesses of all sizes in the hospitality industry, including bars, cafes, hotels, table service restaurants, casual dining establishments, and quick service restaurants. It is suitable for various professionals and industries within the hospitality sector, such as restaurant owners, bar owners, hotel managers, and cafe owners.
Key Features
Mobile Ordering and Payment: According to the vendor, Veloce offers a mobile ordering and payment solution that allows customers to place orders and make payments directly from a handheld device. This feature aims to enhance the speed and efficiency of service by enabling orders to be taken and processed at the table or counter.
Fully Customizable POS System: The vendor claims that Veloce's Point of Sale (POS) system is fully customizable to meet the specific needs of each business. It is designed to be highly reliable, efficient, and optimized to increase profitability. The system streamlines operations by reducing unnecessary steps and enabling orders to be placed directly at the table or counter.
Contemporary and Customizable Design: Veloce offers a contemporary and customizable design for its POS interface. Businesses can personalize various aspects of the design, such as colors, size, and left or right-handed orientation. This feature allows businesses to create a POS interface that aligns with their brand identity and enhances the user experience.
Comprehensive Management Reports: According to the vendor, Veloce's POS software provides comprehensive and highly customizable management reports. Businesses can analyze various aspects of their operations, including sales, profitability, and inventory. The system offers a statistics and reports portal for in-depth profitability analysis, assisting businesses in making informed decisions.
Compatibility and Integrations: Veloce's POS software is highly compatible and can be used with most POS equipment and peripherals on the market, as per the vendor. It seamlessly integrates with various solutions, such as Freebees, Hotello, and Acomba. This compatibility allows businesses to leverage their existing infrastructure and easily integrate Veloce into their operations.
Revenu Québec Approval: The vendor states that the Veloce system is approved by Revenu Québec and complies with the mandatory billing requirements. This compliance is particularly relevant for bars subject to mandatory billing regulations. The vendor emphasizes that Veloce's system is user-friendly and compliant with the standards set by Revenu Québec.
Data Security: Veloce prioritizes data security and provides a reliable and seamless POS software solution, according to the vendor. The system ensures smooth operations while safeguarding sensitive customer and business data. This feature aims to give businesses peace of mind, knowing that their data is protected from unauthorized access or breaches.
User-Friendly and Agile: According to the vendor, Veloce's management system is designed to be user-friendly and agile, adapting to the needs of various sectors. The intuitive interface allows staff to quickly learn and effectively use the system with minimal training. The easily accessible features enable quick and efficient operations, even during busy periods.
Veloce Features
- Supported: Inventory Management
- Supported: Loyalty Program
- Supported: Restaurant POS
- Supported: Barcode/Ticket Scanning
- Supported: Discount Management
- Supported: Electronic Signature
- Supported: Gift Card Management
- Supported: Multi-Location
Veloce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
Veloce has garnered a strong reputation over the past 5 years, with users consistently praising its smooth and user-friendly interface. Customers have found it easy to navigate and operate, resulting in positive experiences and increased efficiency. The company's commitment to support and development has been well-received, as they have consistently provided reliable technical assistance when needed.
However, some users have reported issues with customer support, particularly when it comes to addressing problems related to third-party installers and technicians. There have been concerns about response times and the ability to promptly resolve issues in these specific instances. It is worth noting that despite these concerns, overall satisfaction with Veloce remains high.
One of the major benefits of using Veloce is its ability to effortlessly divide checks among patrons and accurately calculate taxes for daily sales breakdowns. Users appreciate the convenience of receiving sales reports via email, allowing them to easily stay informed about their business performance. This feature has proven invaluable for restaurants and establishments looking for efficient ways to manage their finances.
While Veloce is considered a solid and well-developed product with a history of 13 years of usage, some users have encountered challenges when integrating new apps into the system. This issue has caused frustration for those who rely on additional software solutions in conjunction with Veloce.
In summary, Veloce offers a smooth and user-friendly interface that enhances operational efficiency for its customers. While there have been occasional drawbacks such as issues with customer support for third-party installations and compatibility problems with new apps, the overall reception of Veloce remains positive. Its ability to facilitate check division and tax calculations has been highly valued by restaurant owners seeking effective financial management tools.
Customizable Reporting Menus: Many users have praised Veloce for its customizable reporting menus, allowing them to tailor the software to their specific needs. This feature has been described as highly beneficial by several reviewers, enabling them to easily track and analyze key data points relevant to their business operations.
Head Office Control and Updates: The head office control and updates feature in Veloce has received positive feedback from multiple users. They appreciate being able to centrally manage and update various aspects of their operations, making it convenient and efficient to implement changes across different locations or branches.
User-Friendly POS System: Numerous reviewers have highlighted the user-friendly nature of Veloce's POS system, particularly when used on iPads. Users find the interface visually up-to-date and easy to navigate, which enhances staff productivity and minimizes errors during transactions.
Reporting Improvements Needed: Users have expressed that certain features in the reporting need improvement to better visualize data. Several users have mentioned this issue, highlighting the need for enhanced reporting capabilities within Veloce.
Difficulties with Support and Solutions: Users have experienced problems with the system and found it difficult to find solutions or receive support. Multiple reviewers have reported encountering issues and feeling frustrated by the lack of assistance when seeking help or resolving software-related problems.
Lack of Clear Instructions and Configuration Capabilities: The software lacks clear instructions and configuration capabilities for delivering instructions to back-end staff. Some users have voiced their dissatisfaction with the absence of comprehensive guidance on how to use and configure Veloce effectively, causing difficulties in managing operations efficiently.