TrustRadius Insights
Chat tools for communication: Users have found Visitt's chat tools to be good for communicating with tenants and internally, saving time …
Overview
What is Visitt?
Visitt is a property operating system that connects teams, tenants, and tech stacks together in a set of collaboration, automation and data insight tools. CRE & Multifamily operators can use Visitt to automate building operations and connect onsite teams,…
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What is Visitt?
Visitt is a property operating system that connects teams, tenants, and tech stacks together in a set of collaboration, automation and data insight tools. CRE & Multifamily operators can use Visitt to automate building operations and connect onsite teams, tenants & vendors to improve the tenant…
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- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Tech Details
What is Visitt?
Visitt is a property operating system that connects teams, tenants, and tech stacks together in a set of collaboration, automation and data insight tools. CRE & Multifamily operators can use Visitt to automate building operations and connect onsite teams, tenants & vendors to improve the tenant experience.
The solution features integrations with property management software and Real Estate accounting solutions so users can to boost their property operations while enriching existing data, in real time.
Mobile first preventative maintenance:
Work Orders:
Tenant Experience:
The solution features integrations with property management software and Real Estate accounting solutions so users can to boost their property operations while enriching existing data, in real time.
Mobile first preventative maintenance:
- Inspect, resolve and maintain better with mobile-first workflows
- Schedule, assign and manage routine maintenance & inspections, on mobile or web
- Document on the go with images, videos, comments, chats and custom forms
- Record results with quick online forms, numeric readings, customizable inputs, and task checklists
- Create work orders on the fly when issues arise or results are not up to standard
Work Orders:
- Deliver service using chat-based mobile workflows.
- Create work orders in seconds and add pics, notes, voice or video
- Collaborate with work order chats to quickly move things along
- Get instant status updates – up until the job gets done
- Spot red flags and overdue tasks with visualized reports and alerts
- Gain total, real-time oversight from a single command center, with dynamic statuses, assignments and due dates all at a glance
Tenant Experience:
- Engage, respond, and effortlessly communicate in a single space
- Be accessible to tenants, from anytime anywhere with chats & instant alerts
- Show don’t tell - add videos, pics, & voice messages to any chat
- Make sure tenants never miss an important announcement with building-wide branded messaging, emails and texts
- Always reach the right audience with customized contact groups & assignments
Visitt Video
Visitt Integrations
Visitt Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Chat tools for communication: Users have found Visitt's chat tools to be good for communicating with tenants and internally, saving time and reducing misunderstandings. Several reviewers appreciate the integration with work orders, which allows everything to be documented in one place.
Easy to use software: Many users describe Visitt as very easy to use, quick, and with useful functions. They find it easy and helpful on a daily basis, with features that allow for easy access to ready information, as well as the ability to pull, save, and print information easily.
User-friendly interface: The interface of Visitt is praised by users for being organized and user-friendly for both users and administrators. It is highlighted as accessible to maintenance workers, managers, electricians, and general workers.
Slow and Inefficient Mobile Application: Users have expressed dissatisfaction with the mobile application, noting that it operates slowly and needs improvement. They have also mentioned that it requires opening a browser, which hampers its efficiency.
Confusing and Complicated Software: Some reviewers find the software to be confusing and complicated, making it challenging to use effectively.
Lacking Features and Functionality: Several users have highlighted specific features that are missing or not functioning properly. These include the absence of video support, a poorly built hybrid app for mobile, inadequate API documentation, no pictures for the packages module, and an inability to integrate with LPR systems for capturing visitors' car plates.