WebMaxy

WebMaxy helps to enhance customer experience and increase customer loyalty by reaching customers with personalized messages at the right time, when they show interest in products or services. It is used to engage with customers 24/7 even when a customer support team goes offline.

Automating FAQs with WebMaxy ensures that customers’ queries and doubts get resolved at the earliest. It also helps to prevent customers leaving without converting by sending them personalized special offers and discounts on WhatsApp.

Customers can make direct purchases from WhatsApp itself by giving faster checkout and payment options. And repeat purchases from existing customers can be encouraged by sending relevant product recommendations based on their past purchases.