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WildApricot by Personify

WildApricot by Personify

Overview

What is WildApricot by Personify?

Wild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement. Wild Apricot was acquired by Personify Corp in…

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Recent Reviews

TrustRadius Insights

Wild Apricot is a versatile platform that has been widely used by organizations to efficiently manage their memberships, websites, and …
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Pricing

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Personal

$40.00

Cloud
per month

Group

$50.00

Cloud
per month

Community

$90.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is WildApricot by Personify?

Wild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement.

Wild Apricot was acquired by Personify Corp in 2017.

WildApricot by Personify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Wild Apricot is a versatile platform that has been widely used by organizations to efficiently manage their memberships, websites, and events. Users have praised the software for its ability to simplify administrative tasks and streamline communication with members. The automated renewal process has been a game-changer, saving users significant time and effort. With all membership information accessible in one place, searching through multiple databases has become a thing of the past. Wild Apricot's website building capabilities have allowed organizations to effectively showcase their purpose and aims without breaking the bank.

The platform's robust event management features have been highly appreciated by users. From scheduling classes to organizing conferences and fundraisers, Wild Apricot simplifies the entire process, making event planning and execution much smoother. Users have also found value in the integrated communication tools that facilitate member engagement. Additionally, the software offers convenient online sales capabilities, allowing for easy registration and payment for events.

Despite some limitations in customization and reporting, Wild Apricot has proven to be a reliable and efficient platform for managing memberships and engaging with members. With its intuitive user interface and customizable options, organizations can easily brand and personalize their websites. While some users have encountered challenges with customer service, many have reported positive experiences with the platform's tutorials and support channels.

Overall, Wild Apricot has provided organizations with a centralized hub for managing memberships, websites, accounting, event registrations, and more. It has significantly reduced workload and improved efficiency for tasks like processing new members, handling renewals, managing databases, and sending out emails. Whether it's a small volunteer organization or a larger trade association, Wild Apricot has become a go-to solution for streamlining operations and enhancing member experiences.

User-Friendly Interface: Many reviewers have praised Wild Apricot for its user-friendly interface and ease of use. Users find it intuitive to navigate through the platform and access its features, making it simple to manage and maintain membership-based organizations.

Customizable Website and Membership Portal: The ability to customize the website and membership portal is a standout feature mentioned by several users. This allows for seamless branding and personalization, enhancing the overall experience for both members and administrators.

Comprehensive Event Management Module: The event management module in Wild Apricot has received positive feedback from numerous reviewers. Users appreciate its comprehensive nature, which makes organizing and tracking events a breeze.

Limited customization options: Several users have expressed dissatisfaction with the limited flexibility in customizing certain aspects of the platform. They feel that there are design limitations and that advanced customization options require technical expertise or support assistance. Some users have mentioned that this lack of flexibility makes it difficult to tailor the platform to meet their specific organizational requirements.

Inadequate reporting capabilities: Users have criticized the reporting capabilities of Wild Apricot, stating that they are not robust enough and lack additional analytics and data visualization options. This limitation hampers their ability to gain deeper insights into their organization's data and make data-driven decisions.

Lack of responsiveness to customer needs: Many users have complained about the lack of response from Wild Apricot to customer needs. They describe the program as inflexible and archaic, with no improvements made in years. Users have also mentioned that basic functionality requests posted on the user forum go unnoticed, indicating a lack of attention from Wild Apricot towards addressing user feedback and enhancing the platform.

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