Witbe QoE Monitoring Robots

The Witbe QoE Monitoring Robots are designed by Witbe to measure and improve the Quality of Experience (QoE) of video services. According to the vendor, these robots are intended for use by video service providers, broadcasters and media companies, device manufacturers, the hospitality industry, and telecommunications operators. By offering automated testing, proactive monitoring, ad monitoring and matching, and remote device access capabilities, the Witbe QoE Monitoring Robots aim to help businesses ensure the quality of their video services across various platforms and devices.

Key Features

Test Automation: According to the vendor, Witbe QoE Monitoring Robots offer test automation capabilities, allowing users to run hundreds of automated test scenarios 24 hours a day. This is said to eliminate the need for manual testing and ensure consistent and accurate results.

Proactive Monitoring: The vendor claims that Witbe QoE Monitoring Robots provide proactive monitoring capabilities, allowing users to receive alerts whenever the quality of their video service dips or is interrupted. The robots continuously monitor key performance indicators (KPIs) and trigger real-time alerts for any deviations from expected values.

Ad Monitoring and Matching: According to the vendor, Witbe's technology includes an Ad Monitoring and Matching feature that identifies errors caused by dynamic ad insertion in streaming videos. The robots are said to detect discrepancies between expected and actual ad content, providing detailed reports and insights.

Remote Device Access: The vendor states that Witbe QoE Monitoring Robots offer remote device access capabilities, allowing users to remotely access and control devices connected to the robots from anywhere in the world. Users can interact with the devices, perform testing, and troubleshoot issues without physical access.

Customized Test Scenarios: According to the vendor, users can create customized test scenarios to simulate user behavior, such as changing channels, navigating menus, and playing specific content. This is claimed to help replicate real-world usage and identify potential issues.

Wide Range of Device Compatibility: The vendor asserts that the robots can automatically test video services on a wide range of devices, including Smart TVs, iPhones, Amazon Fire Sticks, tablets, Android devices, Set-Top Boxes, Apple TVs, and gaming consoles.

Continuous Testing: The vendor claims that the test automation feature enables continuous testing, ensuring that any changes or updates to the video service are thoroughly tested without human intervention.

Threshold-based Alerts: According to the vendor, users can set thresholds for key performance indicators (KPIs), defining the acceptable range of values. If any KPI falls outside the defined range, an alert is generated, providing actionable insights for troubleshooting and resolving issues.

Real-time Monitoring: Witbe QoE Monitoring Robots are said to provide real-time monitoring of video quality, audio quality, video start time, and buffering time. This is claimed to allow for immediate detection and resolution of issues that may impact the user experience.