Overview
What is Zingtree?
Zingtree is an online software that offers businesses a toolkit to create interactive decision trees and troubleshooters without needing any coding knowledge. The platform empowers company agents with the ability to provide quick, precise answers, leading to more efficient use of resources while improving...
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
Product Demos
Zingtree Task Manager: Basic Use
Zingtree Designer Tutorial
Zingtree integration for Cisco Finesse
Zingtree Task Manager: Basic Use
Zingtree integration for Five9
Zingtree integration for Cisco Webex Contact Center
Product Details
- About
- Tech Details
What is Zingtree?
Zingtree is an online software that offers businesses a toolkit to create interactive decision trees and troubleshooters without needing any coding knowledge. The platform empowers company agents with the ability to provide quick, precise answers, leading to more efficient use of resources while improving customer satisfaction. With Zingtree's no-code system, agents can build decision trees that guide customers or teams across internal processes seamlessly.
Zingtree simplifies complex processes by transforming workflows into choose-your-own-adventure type experience for both teams and clients alike. Managers can create agent scripts, manage internal processes while guiding their team towards optimal solutions; thereby helping contact centres improve their operations at all points of service delivery. Their entire platform has been designed in a way which makes it user-friendliness with minimal IT work required making creating, deploying & managing key decision trees accessible to everyone within your organization.
With Zingtree’s integration capabilities with major CRM systems such as Salesforce and support tools like Zendesk & Freshdesk are vital assets for businesses who need to streamline their process on multiple platforms. Overall, Zingtree provides a versatile solution for companies looking to offer premium customer service solutions via innovative scripting tools focused on delivering excellent customer experience quality.
Zingtree Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |