8x8 dramatically reduces communications costs
November 12, 2018
8x8 dramatically reduces communications costs
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Virtual Contact Center
We used 8X8 primarily for our VOIP service. It worked flawlessly for over a decade across the entire company. 8X8 enabled us to have employees working from home and around the world, while also providing a local presence. It dramatically reduced our communications costs. Our salespeople around the world were able to have a local United States number and avoid long distance back to HQ and other Radixx personnel.
Pros
- Sound quality is outstanding
- Very easy to program
- Cell phones can appear as local extensions and are completely transparent to the caller
Cons
- Simplifying the use of fax services for the business user. This may only have been a training problem.
- It enabled us to reduce our communications budget very substantially.
We made our decision over a decade ago and have not considered anything else since.
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