Great Product!
July 19, 2019

Great Product!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Virtual Office

We use 8x8 both as an inner office communication tool as well as a way to answer our clients outside the office. It allows us to always be able to help our clients.
  • Transfers from desktop to handset with ease.
  • Stores all messages and calls within the desktop.
  • Allows for work to be done outside the office.
  • If we could get email implemented we would be golden.
  • Its allowed us to work all hours of the day.
When multiple calls are coming it, it's great for transferring and holding calls.

8x8 Work Feature Ratings

Hosted PBX
7
Multi-level Interactive Voice Response (IVR)
9
User templates
8
Call reports
9
Directory of employee names
9
Answering rules
9
Call recording
8
Call park
8
Call screening
8
Message alerts
10
Video conferencing
9
Mobile app for iOS
7
Mobile app for Android
9