8x8: VOIP Reliability
July 19, 2019
8x8: VOIP Reliability
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Virtual Office
8x8 is used across our organization. 8x8 allows our mobile workforce to effectively respond to customer needs without divulging their personal phone numbers.
- Contact Center
- Soft Phone
- Mobility
- More access to administrative features.
- Improved support knowledge.
- 8x8 has presented a positive ROI based on the cost of other providers.
- 8x8s Cloud PBX provides a positive ROI.
- RingCentral, Grasshopper and Zoom
8x8's cloud PBX and contact center offerings have always been reliable and outperformed other vendors. The Layer3 backbone that supports the 8x8 datacenters provides 8x8 an advantage.