8x8 a functional and stable product for basic needs
July 19, 2019
8x8 a functional and stable product for basic needs
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Virtual Office
For our supply centers and manufacturing plants where little phone features are required. It is not being used at corporate or for any call center functions.
It addresses the problem of being able to quickly get a system up and running for minimal cost and minimal equipment Removing our POTS lines is also a positive.
It addresses the problem of being able to quickly get a system up and running for minimal cost and minimal equipment Removing our POTS lines is also a positive.
- Phone and user configuration relatively easy and quick.
- Limited steps to complete for system programming.
- Ordering new services quick.
- Many extension ranges no available for use.
- Music on hold configuration is cumbersome and not functional.
- Phone button programming very time consuming and slow.
- Saved monthly costs by removing POTS lines.
- Saved on purchasing on-prem PBX systems.
- Ability to purchase phones and not lease.
Solely based on first impression of sales person. Never tested RingCentral phone system.