Item: 8x8 Work
Rating: 9
Author: Verified User

Overall Satisfaction with 8x8 Work

Use Cases and Deployment Scope

Make phone calls to client. 8x8 allows employees to make calls using the company's device from a laptop rather than using your personal cell phone. It also keeps a log of calls in case that is needed for verification.

Pros and Cons

Pros

Easy access
Intuitive
Easy to dial

Cons

Too many updates.
This survey difficult to access

Return on Investment

Efficient calling -- saves time.
Efficient transfer of calls.

Usability

Easy to access and make calls. Easy to redial past calls. Ring tone is helpful

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

Other Software Used

LegalServer

Likelihood to Recommend

Best suited for remote work. However, I have to reload 8x8 every time laptop is shutdown or restarted.

8x8 Work Feature Ratings

Comments

Please log in to join the conversation

Alison Stewart
(Vendor Representative) commented 2 months ago
Dear Customer thank you for sharing your experience with 8x8 Work Were glad to hear that its enhancing your ability to make and log calls efficiently. We appreciate your feedback on the frequency of updates and the survey access and will look into ways to improve. Your insights on its benefits for remote work are valuable and were happy to continue supporting your needs.

8x8 reviewer