Overall Satisfaction with 8x8 X Series
Queues to reach proper department.
- Incoming Call Quality
- Out Going Call Quality
- Call Queue
- Admin Setup - Desktop
- Call Routing of other Numbers to main number
- Easier Phone Tree Menu Setup and Visualizations
- Preventing Users from not getting calls in call queue by user disabling or working around
- Personally, I think it is negative is support takes time to get to the next level of support
- admin setup is basic and needs to be customized.
I'm considering going to another provider that provides better customization.
Do you think 8x8 Work delivers good value for the price?
No
Are you happy with 8x8 Work's feature set?
No
Did 8x8 Work live up to sales and marketing promises?
No
Did implementation of 8x8 Work go as expected?
No
Would you buy 8x8 Work again?
No