8 x 8 The New Age Product of Choice!
November 03, 2023

8 x 8 The New Age Product of Choice!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

The 8 x 8 Series is used as our phone product for the entire building. The product helps to address situations when an employee needs to work from a different location for example. The best thing about the product is it can be utilized from a cell phone or at any desktop location anywhere.
  • Organizes Users
  • cell phone capability
  • call Queue
  • Call monitoring
  • Contact information
  • Adding an Extension
  • Fax capability
  • Reply to a Fax
We selected 8 x 8 because it is a cloud-based system.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

In my experience 8 x 8 series is well suited for larger Business with multiple departments. It may be less appropriate for a smaller business.

8x8 Work Feature Ratings

Hosted PBX
Not Rated
User templates
3
Call reports
8
Directory of employee names
9
Answering rules
5
Call recording
3
Call park
8
Call screening
8
Message alerts
5
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
6
Mobile app for iOS
10
Mobile app for Android
10