8x8 [X Series] for a small sized business
August 24, 2021
8x8 [X Series] for a small sized business
Overall Satisfaction with 8x8 X Series
The 8x8 [X Series (Formerly Virtual Office)] is being used by one of the smaller sites in group, as a Unified Communication platform. It is being used by the whole site staff and factory. It helped us address working from home through COVID-19 it allowed our staff to still take business calls from any location. Our team used phones, phone app and the desktop app.
- Desktop App
- Easy to Deploy
- Flexibility
- Pick Up Groups need to simpler
- Hunt groups more pick up options
- Online Management portal [laid] out better
- Desktop App
- Mobile App
- UC Platform
- Web Conferencing
- Users able to reach colleagues easily regardless of location
- Increased collaboration with internal and external parties
- Ongoing maintenance
We chose to go for 8x8 [X Series (Formerly Virtual Office)] in the end mainly because of the partner and the support they offered us dealing with a huge corporate business like vodafone for a landline solution is not the best and you don't get a decent service. I would recommend the 8x8 [X Series (Formerly Virtual Office)] as it is a fully managed and supported system.
Do you think 8x8 X Series delivers good value for the price?
Yes
Are you happy with 8x8 X Series's feature set?
Yes
Did 8x8 X Series live up to sales and marketing promises?
Yes
Did implementation of 8x8 X Series go as expected?
Yes
Would you buy 8x8 X Series again?
Yes