8x8 [X Series] for a small sized business
August 24, 2021
8x8 [X Series] for a small sized business
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
The 8x8 [X Series (Formerly Virtual Office)] is being used by one of the smaller sites in group, as a Unified Communication platform. It is being used by the whole site staff and factory. It helped us address working from home through COVID-19 it allowed our staff to still take business calls from any location. Our team used phones, phone app and the desktop app.
- Desktop App
- Easy to Deploy
- Flexibility
- Pick Up Groups need to simpler
- Hunt groups more pick up options
- Online Management portal [laid] out better
- Desktop App
- Mobile App
- UC Platform
- Web Conferencing
- Users able to reach colleagues easily regardless of location
- Increased collaboration with internal and external parties
- Ongoing maintenance
We chose to go for 8x8 [X Series (Formerly Virtual Office)] in the end mainly because of the partner and the support they offered us dealing with a huge corporate business like vodafone for a landline solution is not the best and you don't get a decent service. I would recommend the 8x8 [X Series (Formerly Virtual Office)] as it is a fully managed and supported system.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes