Partnering with Absorb is great!
April 12, 2023

Partnering with Absorb is great!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Absorb LMS

We currently use Absorb LMS for training purposes. WE also have our own training recordings and make it available on Absorb so other user can go back to the training in case they miss or if they want to re-cap. The problem we were having was that trainings were done, and users were not able to participate, we then have absorb so solve this issue. It works well.
  • Simple and Fast access to trainings
  • Support our Business
  • Fast reach to tech admin support if needed
  • More automations
  • Automations with Partners, such as Go1
  • Less manual work on selecting users one by one, to give them credit for courses
  • Great impact of engagement for training
  • If associated missed training, great source to house the training
  • Improved learner engagement
  • Content Creation (Absorb Create)
  • Go1
We just signed Go1 and we are very happy with the variety of courses! We hope to improve engagement even more!

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

Yes

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

There are few automations that needs to be done and I would like to see before I fully recommend to other partners.
Absorb is a great platform of training, where you can house our trainings and development. But it's not always automated where it speaks to different systems.

Absorb LMS Feature Ratings

Course authoring
9
Course catalog or library
10
Player/Portal
8
Learning content
10
Mobile friendly
10
Progress tracking & certifications
10
Assignments
9
Compliance management
9
Learning administration
10
Learning reporting & analytics
10
Social learning
9
Gamification
8
Single Sign On (SSO) Enabled Learning
10

Using Absorb LMS

150 - Marketing
2 - Project Management and analytics skills
  • Training
  • Engagement
  • Retention
  • Housing old trainings
  • Leaderboards
  • Polls
  • Surveys about funny things
  • New trainings
  • Skills Development
  • Leaderboards for the whole company

Evaluating Absorb LMS and Competitors

I wouldn't change it; all went smoothly.

Absorb LMS Implementation

Absorb LMS Training

I meet and do training with my absorb support every week. and I have all my questions answered! it's great

Absorb LMS Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes. Because we needed the best support and that what we got!
I have just started at this job, and I needed amin training and absorb team offer to meet every week until I was comfortable with the job role of Absorb Admin. It felt great to have this type of support!

Using Absorb LMS

It's a great place to house our trainings and keep things interesting for our associates.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Personalization
  • The way absorb talks to other systems
  • User friendly
  • Some of the reports can be difficult to use
  • Adding bulk users
  • Keeping track of how many licensed absorb user there are in the system

Integrating Absorb LMS

  • Go1
It has been a great success to integrate Go1 and Absorb
None. we have little integration with absorb

Relationship with Absorb Software Inc.

We need to have a little more flexibility for our users due to turn over to other teams within the organization and our needs were met!

Upgrading Absorb LMS

  • Automation
  • User friendly
  • User training
  • Automation
  • User friendly
  • Admin training