Item: Absorb LMS
Rating: 9
Author: Verified User

Overall Satisfaction with Absorb LMS

Use Cases and Deployment Scope

A blended solution for both internal and external users. Internal users access compliance training and product-specific training. External users access product training for implementations, onboarding, and product enhancements.

Pros and Cons

Pros

Reliability
Ease of Use.
Flexibility

Cons

Admin dashboards and reports. (Though it is on the product roadmap).
Manager reporting (called Manager Experience).
Calendar view of upcoming classes (Though it is on the product roadmap).

Return on Investment

Increased compliance using automatic notifications.
Improved go-live experience of our product for external customers.
Increased compliance using admin dashboards.

Usability

Very easy to use this LMS for both admins and learners.

Absorb LMS Product Features

Ecosystem Integrations (Absorb APIs or Absorb Connectors)

Absorb APIs have allowed us to use business intelligence software for more robust reporting.

Support Rating

I have experienced very good and timely support using the phone and ticketing system.

Alternatives Considered

Docebo Learning Platform

Easier to use and larger customer base.

Key Insights

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

Yes

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

Other Software Used

KeyedIn Enterprise, Smartsheet

Likelihood to Recommend

Reliability of the platform, rarely see a full outage. Flexibility of the platform, both internal and external users. Ability to use multiple user management solutions for external users.

Absorb LMS Feature Ratings

Comments

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Most reliable easy to use LMS.