ActiveCampaign is powerful and their customer service is top notch!
May 22, 2020

ActiveCampaign is powerful and their customer service is top notch!

Keith Ferrin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

I use ActiveCampaign for all of my email marketing, onboarding, and automations. I send out broadcast emails with weekly blog posts.
  • The onboarding is fantastic! I get up and running quickly.
  • ActiveCampaign is very intuitive. I rarely have trouble finding what I need.
  • Their customer service is as good as I've seen anywhere. Always quick to respond and incredibly helpful.
  • I'd love for the CRM to have a task manager built-in. It's fantastic for deals and sales tracking and planning, but I'd love to have everyday tasks in there too.
  • It has made me much more efficient.
  • It has simplified and improved my communications with new clients.
  • It has made delivering value to my clients way less time-consuming and overwhelming.
ActiveCampaign is more powerful and simpler than either of these.
If you do a lot of email with clients and potential clients, especially if you send the same emails multiple times, the simplicity and powerful nature of ActiveCampaign's automations will save you hours!

ActiveCampaign Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
Not Rated
A/B testing
Not Rated
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
9
Standard reports
9
Custom reports
9
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated