Great for sequences and automation/easy to use
August 27, 2020

Great for sequences and automation/easy to use

Roma Waterman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

I use Active Campaign to send emails out regularly to my list. I’ve also set up email automations for funnels, as well as segregating lists depending on marketing efforts. It’s been great for selling products, keeping customers informed, and targeting the right customer with segregation. The email automations are brilliant and very easy to use.
  • Email automation
  • Segregating lists
  • Tagging
  • Connecting it via Zapier to our website, etc.
  • More email design templates.
  • Loading and selecting images for email templates can take a little while.
  • Some real stories of people using the product for medium and small size businesses.
  • I would like to see how creative industries like music use Active Campaign.
  • Sales on autopilot, which means I can concentrate on new ideas.
  • Segregating lists has allowed for more targeted emails, which has Increased sales.
  • It’s “neatened” up my list via tagging. I am able to email people based on how they joined our list.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

I left Mail Chimp a few years ago because I was not able to segment lists or do email automations. However, I do miss the more creative options for email templates that are on Mail Chimp. Active Campaign, however, is much more robust in terms of reporting, sequences, automation, and tagging, and I knew as my business grew that I needed something that would grow with me. Active Campaign has been really great in terms of meeting the needs of my growing business.
I love the automation sequences I can set up. And then being able to read the metrics of what emails are working and what aren’t. It’s been very helpful in improving my sequences. I would not consider myself a “tech” person and I was nervous to try the email automation but it was easy to set up. I love going in and seeing how many people are in the sequence, where they are, and what’s working and what’s not.

ActiveCampaign Feature Ratings

WYSIWYG email editor
6
Dynamic content
5
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
7
Mobile optimization
8
Email deliverability reporting
10
List management
10
Triggered drip sequences
9
Lead nurturing automation
10
Lead scoring and grading
9
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
8
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
8
API
10
Role-based workflow & approvals
8
Customizability
4
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated