Powerful CRM and automation platform for both marketing and sales
August 26, 2020

Powerful CRM and automation platform for both marketing and sales

Simon Choy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

Our organization has used ActiveCampaign for many functions. First and foremost, we use it to manage deals in our sales pipeline. Automation features make it easy for us to pass contact data from forms and events into our CRM. We also use it heavily in marketing, not only to record info from lead magnets, but also to run webinar events. For instance, we automatically send invites and post-webinar drip marketing using automation.
  • Automations are easy to build.
  • Highly customizeable.
  • Integrates with a lot of other platforms.
  • Reporting is fairly basic.
  • Helps us manage our sales pipeline to close more deals.
  • Great for drip marketing.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

ActiveCampaign was a lot more affordable than Salesforce, and I didn't need all the features that Salesforce offered. Compared to both Salesforce and HubSpot, the automation features of ActiveCampaign was much stronger.
A good system to manage both your marketing and sales. It's nice to have them so closely integrated.

ActiveCampaign Feature Ratings

WYSIWYG email editor
8
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
8
Mobile optimization
9
Email deliverability reporting
9
List management
9
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
Not Rated
Event/webinar marketing
10
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
3
Standard reports
4
API
9
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated