Recent ActivTrak purchaser discovers unproductive remote user.
June 10, 2021

Recent ActivTrak purchaser discovers unproductive remote user.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is being used to discover if remote users are making good use of their time and comparing it to their time while in the office. Sadly, there is one that is well below the productivity hours while remote than everyone else. One user thinks that if they are remote they can just tap the screen every once in a while, but ActivTrak will show what screens they access.
  • I like that I can set alarms for when a user plugs in a USB device and can have screenshots of what it is.
  • You can configure different sites and actions as to whether you want them to be a Productive category or another. You can set up Categories for programs and sites like education, email, security, research & reference, to name a few.
  • You can set up Users and divide them into groups or departments. Can set up users at different admin levels.
  • Still learning all the features so can't speak much on what is hard to use or missing.
  • It has shown that at least one user is not well suited as a remote user.
  • I like the Live Reports tab as I can see at a glance the productivity of the users and can drill down into more detail and see more detail as to the programs and sites being used and accessed.
Like I said, discovered a less productive remote user compared to when working on site.
I can't think of anything at this time.
Had heard of it from other offices related to ours during a seminar we had so only looked at it.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

ActivTrak is well suited in an office environment, especially when you have doubts on if the user is veering from work allowed activity on the web.

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
7
Benchmarking
7
Pre-built content
10
Data management
7
Self-service insights
7