Overall, Very helpful to us
November 06, 2021

Overall, Very helpful to us

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We currently use ActiveTrak across the entire company. The powerful and intuitive tool basically designed to help in the analytics system and managing operations easily and provides reassurance employees are being productive.
  • Trend analysis
  • Data collection and presentation within a user friendly interface.
  • Remote installation within a domain environment is not consistently successful requiring physical installation in some instances. Best practice in terms of group policy to support remote installation would be beneficial.
  • Email alerts when user count exceeds the license numbers.
  • Costing for targeted use is relatively low
  • It has reassured management that employees are productive.
  • Ease of installation, 30 seconds and you are up and running
  • High availability cloud-based interface without any on-site infrastructure required, multiple users can easily view and act on the data.
We did notice an improvement in productivity as we addressed issues with employees. Now over 90% of employee time is spent on productive sites and applications/software.
The productivity charts are super helpful in identifying employees that need to be given more [or less] to do.
By identifying divergence from company workflows we have been able to ensure a more standardized approach across the business despite widespread homeworking over the past 18 months.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

With a lot of employees working from home, it is nice to be able to look at ActivTrak and see what's being done. We don't look at it on a daily basis, but it is useful to look at it when something needs to be confirmed.

ActivTrak Feature Ratings

Automated data collection
8
Data analysis
9
Benchmarking
8
Pre-built content
8
Data management
9
Self-service insights
8