Acuity Scheduling Review
December 07, 2019

Acuity Scheduling Review

Kathy Pierre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acuity Scheduling

Our business currently uses Acuity Scheduling to schedule clients for our spa service division.
  • Acuity Scheduling is a very easy platform to set-up.
  • Acuity Scheduling allows you to customize the layout of the scheduling page and add as many services that you have available.
  • Acuity Scheduling also allows you to customize your email communication with clients.
  • Acuity Scheduling allows you to set up your system to require credit cards to minimize no call no shows.
  • The only area where I feel Acuity Scheduling could improve is when it comes to additional services. Clients are not able to schedule multiple services under 1 appointment. In order for that to be accomplished, I have to create add on's for all the additional services which can be very time consuming.
  • Acuity Scheduling has had a positive impact on our ROI. Their allowance to collect credit cards for the cancellation policy, saves a fortune and it automates your business and allows you to do other tasks in your business.
I have not tried any other scheduling software. I was referred to Acuity Scheduling and it met my needs so I did not feel the need to look elsewhere.
I gave it an 8 because the software was so easy to set up that I have not had a need to contact them directly for support.

Do you think Acuity Scheduling, a Squarespace company delivers good value for the price?

Yes

Are you happy with Acuity Scheduling, a Squarespace company's feature set?

Yes

Did Acuity Scheduling, a Squarespace company live up to sales and marketing promises?

Yes

Did implementation of Acuity Scheduling, a Squarespace company go as expected?

Yes

Would you buy Acuity Scheduling, a Squarespace company again?

Yes

Acuity Scheduling is well-suited for any service-based industry that is looking to be more automated.