Item: Acumatica
Rating: 10
Author: David Benning, MBA

Use Cases and Deployment Scope

It synchronizes operations and finance within the organization in a seamless and meaningful way

Pros and Cons

Ease of use
Basic automation
Transparency across the organization

I really need the customer/biz contact to be a many to many relationship. I have multiple buildings we work in that have one property manager running them. I have to create that person every time AND the CRM data doesnt transfer

Return on Investment

Saved a ton of money moving from Salesforce
Saved a ton of expense management buy actually accounting correctly

Industry-Specific Use

Construction is slow to adapt and this fills a critical need

Key Insights

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

I wasn't involved with the implementation phase

Would you buy Acumatica again?

Yes

Other Software Used

Atlassian Confluence, SafetyCulture, Microsoft Teams

I think its be used as a finance tool with APIs rather than being a suite of offerings. their Project management tool isnt very easy to use. I'd also like to see simpler triggered emails (transactional/operational) that I can manage. right now its a littler more complicated than it probably should be.

Users and Roles

50 - Our Corporate team spanning Project Managers, Estimators, Shared Services and Small Projects

Support Headcount Required

1 - Willingness to experiment and fail with new technology, Logical problem solving, and coaching

Business Processes Supported

Sales and Marketing
Project Management
Finance

Innovative Uses

Automate simple tasks
Business Intelligence

Future Planned Uses

Marketing and lead automation

Likelihood to Renew

10

The search is over- Acumatica is the solution you didn't know you needed

Modules Used

Overall Satisfaction with Acumatica