Modern user friendly cloud erp
Updated January 27, 2025

Modern user friendly cloud erp

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Distribution

Modules Used

  • DIstribution Management Suite
  • Customer Management Suite
  • FInancial Management Suite

Overall Satisfaction with Acumatica

We use Acumatica for all of our finances, inventory, shipping, ar, ap. We use the distributions model. Acumatica is a user friendly ERP that excels in data visualization and third party integrations. the cloud functionality and user friendliness allows all employees across the company to be on the same page and be in tune with the inner workings of the company

Pros

  • Third party integrations
  • Data visualization
  • Frequent updates

Cons

  • Can run slow
  • Customer portal
  • Sales growth through crm
  • Increased customer service
12+ months
Allowed us to create customer portals so that we can see orders and get tracking information
Distribution model works well
Acumatica is more modern, user friendly, and up to date

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Acumatica is great for a modern, user friendly, cloud based erp . It excels in data visualization.

Acumatica Feature Ratings

8.7
Accounts payable
10
Accounts receivable
10
Global Financial Support
1
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
10.0
Billing Management
10
Cash and Asset Management
10
Travel & Expense Management
10
Budgetary Control & Encumbrance Accounting
10
Period Close
10
10.0
Inventory tracking
10
Automatic reordering
10
Location management
10
10.0
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
Order Orchestration
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API for custom integration
10
Plug-ins
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Award Lifecycle Management
10
Project Financial Management ()
Not Rated
10.0
Project Planning and Scheduling
10
Task Insight for Project Managers
10
Project Mobile Functionality
10
Definable Resource Pools
10
10.0
Bids Analyzed and Compared
10
Contract Authoring
10
Requisitions-to-Purchase Orders Integrated
10
Supplier Management
10
10.0
Risk Repository
10
Control Management
10
Control Efficiency Assessments
10
Issue Detection
10
Remediation and Certification
10
10.0
Transportation Planning and Optimization
10
Transportation Execution Management
10
Trade and Customs Management
10
Fulfillment Management
10
Warehouse Workforce Management
10
10.0
Production Process Design
10
Production Management
10
Configuration Management
10
Work Execution
10
Manufacturing Costs
10
10.0
Forecasting
10
Inventory Planning
10
Performance Monitoring
10
10.0
Proposal Management
10
Product Master Data Management
10

Using Acumatica

20 - Distribution and sales
20 - None
  • Distribution
  • Sales metrics
  • Data analytics
  • AI
  • Dashboards
  • Tracking
  • AI
  • Customer portals
Ease of use and cloud based

Evaluating Acumatica and Competitors

Yes - Abw erp
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Ease of use and cloud based
I would question the demos more

Acumatica Implementation

  • Implemented in-house
  • Third-party professional services
Change management was a major issue with the implementation
  • Bad data from old erp

Acumatica Support

VARS have good support but they are not acumatica which creates some conflicts
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Needed to setup portals and acumatica did it

Using Acumatica

Super user friendly
ProsCons
Like to use
Easy to use
Unnecessarily complex
  • Sales ordwr
  • Dashboards
  • Emails
  • Crm
  • Order entry
Yes - 5/10

Comments

More Reviews of Acumatica

  1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. Acumatica Reviews
  4. User Review of Acumatica