Full-scale ERP for small to medium-sized businesses
Updated January 27, 2025

Full-scale ERP for small to medium-sized businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Manufacturing

Modules Used

  • Project Accounting Suite
  • FInancial Management Suite

Overall Satisfaction with Acumatica

I use Acumatica as a full-scale ERP.

Pros

  • Field Service
  • Foreign Currency
  • Autocad integration

Cons

  • Revenue recognition
  • Negative for implementation
Field service scheduling integration
Full lifecycle management
Acumatica is more integrated than NetSuite ERP.

Do you think Acumatica delivers good value for the price?

Not sure

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

No

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

I give Acumatica a 9 out of 10 as a full-scale ERP for small to medium-sized businesses.

Acumatica Feature Ratings

Accounts payable
10
Accounts receivable
10
Global Financial Support
10
Primary and Secondary Ledgers
5
Journals and Reconciliations
5
Configurable Accounting
5
Standardized Processes
5
Billing Management
8
Cash and Asset Management
8
Travel & Expense Management
8
Budgetary Control & Encumbrance Accounting
8
Period Close
8
Inventory tracking
8
Automatic reordering
8
Location management
6
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
8
Not Rated
Not Rated

Using Acumatica

  • Autocad
  • Field service
  • Production
  • Field service
  • Payroll
  • Expense management
Switching costs

Evaluating Acumatica and Competitors

Yes - Traverse by Open Systems had reached end of useful life
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Better evaluate var partners

Acumatica Implementation

You have to push the car to help
  • Third-party professional services
Net @ work
Yes - Process design, uat etc
Not sure - Nothing new
  • Mapping of legacy practices

Acumatica Training

Configuring Acumatica

Too early in process
No - we have not done any customization to the interface
No - we have not done any custom code

Acumatica Support

Support is ok but not great
ProsCons
None
Poor followup
Problems left unsolved
No it was not recommended
Yes - Not at all

Using Acumatica

Some parts confusing
ProsCons
Like to use
Technical support not required
Unnecessarily complex

Acumatica Reliability

It integrates well with other software
Generally loads

Integrating Acumatica

Integrates with other software
  • Paylocity
Didn’t work- have to manually import spreadsheets
  • File import/export
No

Relationship with Acumatica

They answered questions but not everything worked how they said it would
They try to help

Upgrading Acumatica

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