Acumatica for Development
Overall Satisfaction with Acumatica
I come from a company that handles manufacturing supply and distribution without brick and mortar stores, completely online. We use Acumatica to handle orders at scale, from sale to shipment. One problem we work through is handling long processes related to an item's manufacturing and distribution. Acumatica helps us by keeping processes uniform, and maintaining a sense of consistency throughout the entire process.
Pros
- Community Support
- Functionality
- Customization
Cons
- UI Visuals
- Grouping and sorting of pages
- Faster pick/packing
- More transparent data
We have not utilized acumatica AI.
N/A
4-6 months
They have helped us better serve our customers by providing data in a transparent way, allowing us to be straightforward with dates and quantities in a way that builds customer trust. it also helps speed up our processes in a way that puts products in the hands of customers faster than ever before.
We use Acumatica for sales and inventory, ranging from manufacturing to distribution and everywhere in between. It allows us to handle orders and products at scale while also customizing items as they come.
We previously used DEAR for our ERP and it was too loose and didn't have enough for rules to keep our data clean. Acumatica does a better job.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
Yes
Would you buy Acumatica again?
Yes
Acumatica Feature Ratings
Using Acumatica
200 - Manufacturing, warehouse and finance.
3 - we have IT specialists that focus on the training and implementation and we have one developer that handles light to medium customization.
- Manufacturing
- Finance
- WMS
- Dashboards
- Data analytics
- Tasks
- Project Management
Evaluating Acumatica and Competitors
Yes - DEAR for ERP. with the old system, we had too much freedom to corrupt and hurt our data with Acumatica. We have safeguards to keep us using valid and clean data.
- Ease of Use
- Other
Our company handles product from designed to manufacturing to online fulfillment and it was important to have something that worked end to end. Acumatica was our solution to have one source of truth among all different departments and warehouses in the company.
if we were to do it again, we would focus on the set up and preparation for transitioning to a new ERP. We would focus on our exact use case and outline exactly what needs to be customized before we jumped into a new system.
Acumatica Implementation
- Third-party professional services
WM Synergy
Change management was a minor issue with the implementation - on boarding with the new ERP required us to adjust some of our workflows and there were some difficulties in getting them to stick.
- Lack of understanding
- Changing procedures
Acumatica Support
| Pros | Cons |
|---|---|
Knowledgeable team Problems get solved Kept well informed Quick Initial Response | Slow Resolution Escalation required Difficult to get immediate help |
Our support is limited to submitting cases through their portal only.
Yes - Usually, they take a while to resolve because the support team request detailed information about the case that usually involves us having to re-create it or wait until the instance happens again.
None come to mind.
Using Acumatica
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated | Unnecessarily complex Slow to learn Lots to learn |
- Order management
- Generic inquiries
- Warehouse operations
- Mobile app operations
Yes - The mobile interface has a nice looking UI but Ken slow for some of our warehouse operations, including picking, packing, and shipping.


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