Great Overall Product
Updated January 26, 2026

Great Overall Product

Cory Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

General Business

Overall Satisfaction with Acumatica

We use Acumatica to keep track of our financial reporting, CRM, Field Services, and Sales orders. We use it to go virtually paperless and keep everything together. We use it in the field to help our technicians keep track of time and materials on site. It has also helped our AP and AR.

Pros

  • Easy to use
  • Easy to access
  • Great Reporting
  • Customizable
  • Cloud based

Cons

  • Implementation Ease
  • Integration Ease
  • Great for being paperless
  • Great for auditing
We use AI to manage out expense receipts.
Much better user adoption of entering expense receipts.
7-12 months
It has sped up our processes to speed up customer interactions. It has also helped us to keep in touch with our customers and keep them happy.
We use field services to manage all our installs and services. We also use sales orders to take care of our wholesale customers.
It is more of a complete resource. It has everything we need in one place.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

They are well suited for any business type.

Acumatica Feature Ratings

8.9
Accounts payable
8
Accounts receivable
9
Global Financial Support
9
Primary and Secondary Ledgers
9
Journals and Reconciliations
9
Configurable Accounting
9
Standardized Processes
9
9.2
Billing Management
9
Cash and Asset Management
9
Travel & Expense Management
9
Budgetary Control & Encumbrance Accounting
9
Period Close
10
7.0
Inventory tracking
7
Automatic reordering
7
Location management
7
7.2
Pricing
8
Order entry
8
Credit card processing
7
Cost of goods sold
5
Order Orchestration
8
6.0
Pay calculation
6
Benefit plan administration
6
Direct deposit files
6
8.7
Dashboards
10
Standard reports
10
Custom reports
6
9.0
API for custom integration
9
Plug-ins
9
10.0
Role-based user permissions
10
Single sign-on capability
10
7.0
Award Lifecycle Management
7
Project Financial Management ()
Not Rated
7.0
Project Planning and Scheduling
7
Task Insight for Project Managers
7
Project Mobile Functionality
7
Definable Resource Pools
7
7.0
Bids Analyzed and Compared
7
Contract Authoring
7
Requisitions-to-Purchase Orders Integrated
7
Supplier Management
7
8.0
Risk Repository
8
Control Management
8
Control Efficiency Assessments
8
Issue Detection
8
Remediation and Certification
8
8.0
Transportation Planning and Optimization
8
Transportation Execution Management
8
Trade and Customs Management
8
Fulfillment Management
8
Warehouse Workforce Management
8
8.0
Production Process Design
8
Production Management
8
Configuration Management
8
Work Execution
8
Manufacturing Costs
8
8.0
Forecasting
8
Inventory Planning
8
Performance Monitoring
8
8.0
Proposal Management
8
Product Master Data Management
8

Using Acumatica

27 - Install, ar, ap.
1 - Good knowledge of technology and willingness to learn.
  • Field services
  • Accounting
  • Purchasing
  • Dahlshboards
  • Distribution
It's a great way to keep our company moving

Evaluating Acumatica and Competitors

Yes - We replaced a legacy system called EBMS and Google calendar. We wanted to combine all our processes in one place.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
We wanted something that was cloud based so our field techs could work on the go.
I think the only thing we would change would be to be more carefully with our implementation.

Comments

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